TorBoxTorBox is the all-in-one download client. An easy-to-use, modern, private, and secure all-in-one platform for downloading torrents, accessing hosters, and using the Usenet, with a focus on speed, privacy, user experience, and the future of peer-to-peer technology.
TorBox (torbox.app) has 339 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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customer
For a few days everything ok, now nothing works anymore
Response from TorBoxOct 11, 2026
Hello, we are sorry you are having a poor experience, please feel free to contact our support at https://torbox.app/contact!
customer
down as much as the local brass
Response from TorBoxOct 24, 2026
Hello, we apologize for your poor reliability with our service. We are working constantly on improving our uptime. Thank you for using TorBox and we hope that you continue to enjoy your experience henceforth.
JACK R.
You changed your terms of privacy of files sharing and download history that now is very trustworthy
Response from TorBoxOct 24, 2026
Hello, while our privacy policy and terms and conditions have changed, they are a lot more open and trustworthy than before, even though they may not have the exact wordings you might be looking for. Our policies are very standard. Please feel free to read them in full to fully comprehend the service you are signing up for.
customer
I could not download Torbox into Umbrella on Kodi.
Response from TorBoxOct 24, 2026
Hello, we don't support these sorts of third party applications officially. Please be aware that issues with third party applications cannot be fixed by our service. Please use only the TorBox dashboard when using TorBox. Thanks!
customer
Bad user experience and bad support. Blamed me for issues when I provided ample evidence there were issues.
Response from TorBoxOct 1, 2026
Hello, we are sorry about this. We reviewed your ticket, and you're right: you re-added the downloads as we asked, reported the failures clearly, and still got a delayed reply that didn't address the problem. That's on us, and we're sorry to have lost you over it. Your reports are helping us track down the issue, and if you ever decide to come back, we'd welcome the chance to do better. Thank you.
customer
Term of service sucks
Response from TorBoxSep 24, 2026
Hello, we are sorry you feel this way about our terms of service. Our terms of service are there to protect you and TorBox legally, so being comprehensive is in everyone's best interest. TorBox is still the same service you know and love. Thanks!
customer
It says 2.5km but than it charged me 10km.
Response from TorBoxSep 24, 2026
Please make sure when checking out you are sure of the price you are paying for our service. If you have any issues, please contact our support at https://torbox.app/contact. Thank you!
customer
I don’t know if it is me or what, but even after purchasing TorBox I experience very long buffering time, therefore I am unable to watch movies or series.
Response from TorBoxSep 22, 2026
Hello, we are sorry you are experiencing issues with our service! Our support team is ready to help you with your technical problems at https://torbox.app/contact. Please contact us to resolve these problems!
