Kelley Z.
Great customer service
In a short amount of time, the problem was identified and the correction was made

TopUp.com is a website that facilitates mobile credit transfers from country to country or self-catering cell phone top up in 140+ countries worldwide. It helps expats send mobile credit to their families and friends as a gift or constant support, and makes available 300+ mobile operators. What people appreciate about TopUp.com:Safe online transactionsMultiple payment methods: all major credit/debit cards or PayPal Daily Bonuses All currencies accepted for payment, although the online account will display USD, CAD, and other major ones at your choice. User-friendly interfaces for both the experienced and the inexperiencedFor more info, visit:Recharge a mobilePromotionsCreate New AccountHelp Center
TopUp (topup.com) has 541 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Computers & Phones · ALPHARETTA, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent

Computers & Phones · Atlanta, Georgia
Excellent

Computers & Phones · Atlanta, Georgia
Excellent
541 approved reviews, newest moderated first
Kelley Z.
In a short amount of time, the problem was identified and the correction was made
Dominik K.
Easy and reliable
Hussein J.
Please ever since your support said they have issued me a refund , since February I haven’t still gotten my refund and not even my call credit , is this how transparent your service is or am just being scammed of my money ??? Please my bank wants the transaction id for the refund you made because nothing was reflected for over 3months now
Response from TopUpMay 21, 2024
Hello, The transaction you referenced was cancelled from our side in February. The payment was not processed, and the funds were released shortly after the order was cancelled. We recommend contacting your card issuing bank for further assistance. Your TopUp team
Anel M.
3rd time i lose money I bought credit and never got it
Response from TopUpApr 19, 2024
Hello, We checked your account and the credit was successfully send to the numbers you recharged. Our Support Team will be in touch with more details as well. For any questions or concerns, they are available 24/7. Your TopUp team
CarmelCustomer
Much like some other people I have been paying £11.89 (for 18 months!) unaware I had 'signed up' I am on a contract with EE so I wouldn't need to sign up elsewhere to top up. If I did it was because I thought I was adding on with EE whilst abroad. Be careful who you are signing up too. I am not aware of any account details?
Response from TopUpApr 17, 2024
Hello, Unfortunately, we can't find an account under your name or email address in our system. Please contact our Customer Support team for further assistance. Your TopUp team
W S.
I paid for a top up,not credited to my phone,money taken from my bank account.
Response from TopUpApr 15, 2024
Hello, Unfortunately we couldn't find your account in our system, since you haven't provided us any account details, so there's not much we can do to help. In any case, if the order you placed was unsuccessful, the money will be returned to your account in a few business days, depending on your bank. Your TopUp team
Gary M.
I topped up there now and it didn't show om my mobile balance yet they took the money from my account
Response from TopUpApr 8, 2024
Hello, We do not have a record of a recent order of yours through our service; our Support Team will be in touch for further assistance. For any questions or concerns, they are available 24/7. Your TopUp team
Natalia C.
Easy to use efficiently and effectively. I wish there were lower amounts set to buy other than $12.
Response from TopUpApr 3, 2024
Hi Natalia, Thank you very much for using our service. Your feedback is very important to us, hence we're happy to let you know 2 lower amounts were added for El Salvador Tigo. Besides the $12 option, you also can choose from the $8 and the $9 ones. Hope the new amounts fits your needs. Thank you very much for using TopUp.com!