TopTrendyGearReviews of toptrendygear.com

Would not issue a refund for a grossly low quality product that didn’t fit.

You are on top of every order and make sure the customer gets what they want

On Dec. 1st, I ordered a purse for a Christmas present. I received an email on 12/17 telling me the order had shipped. On 12/30, the tracking said the order was delivered. However, the order delivered was not what I had ordered! It was 3 pair of matching snowman pajamas! I contacted via the form they provide and haven't had a response yet. After reading other reviews, I don't hold out much hope for a resolution with this company!

SUCH a disappointing experience. Honestly, if you aren’t prepared for the holiday season in 2024 then you just shouldn’t be open. I ordered on Dec. 13 and here I am on Dec. 27 begging for literally ANY update from them with the status of my order that still says “processing”. I received a generic email about the high volumes that they are experiencing. I understand something being delayed around the holiday season but to not communicate with your customer about what is going on is not appreciated.

This is my 2nd review on this item. The day after I sent my 1st review I got a notice that my order was being sent out, this was Dec 19. As of today Dec 24 that item is still sitting in the same place. It has not moved at all. I have also emailed them the first time I got a response that's it would be sent. The second time I got an automated one. Top trendy you can do better.

Terrible quality of product and was not depicted as such in the webpage description or photos. And then, when we requested to return it, they were only going to give a fraction of our money back. Will never use or recommend Top Trendy Gear.

I ordered a Trump bomber jacket Nov. 24. It finally arrived yesterday. A 3-week turnaround...not as advertised. There was no tracking info available. An email to customer service went unanswered. A second email threatening to call my credit card company to cancel finally elicited a response with some tracking info from China. Almost all of these online merchants pad their shipping times with the"shipping label created" dodge...even though the product has yet to be fulfilled...especially from these 3rd World suppliers. With regard to the product, aside from the zipper being sewn on the opposite side (not a southpaw LOL) the graphics are indeed of excellent quality. I thought the shell would be better insulated, but that's no big deal. I am not a perfect person, and do not expect perfection in others. However, when a company takes my hard-earned money upfront, and there are issues, communication is paramount. Give it to me straight...good news or bad. I JUST NEED TO KNOW WHAT'S GOING ON. In closing, I will give you folks another shot because of the item quality. Please do a little better next time.

Order never arrived. Multiple attempts to contact them with no response. Had to file a fraud report to try and get my money back. Horrible experience.