Avoid this company at all costs. I placed an order at the beginning of May. The products haven't arrived. I have repeatedly emailed but they haven't replied. The information on the Companies House website would suggest there are issues with the company.
LB
Leo B.
Great company, some tiny mistakes
In october 2023 i bought an rc trainer (plane) that started my love for the hobby. It arrived in a week, but the batteries seemed not to work. They only lasted 5 minutes, but i took some of my old plane batteries, and attached those with some ductape, and now it works fine
JH
jakob H.
best of the toys
I recently purchased several TopRace toys for my kids, and I must say, I’m thoroughly impressed! Here’s a breakdown of my experience:
Quality and Durability
The toys are made from high-quality materials, which is evident in their sturdiness. My kids are quite rough with their toys, but the TopRace products have held up remarkably well. I appreciate that they are designed to withstand the wear and tear of active play.
Variety and Fun Factor
TopRace offers a fantastic range of toys, from remote-controlled vehicles to educational sets. Each toy sparks my children’s creativity and keeps them engaged for hours. The remote-controlled cars, in particular, are a huge hit—they’re fast, responsive, and easy to control.
Educational Value
Many of the toys have an educational aspect, promoting STEM learning through fun. My kids enjoyed building their own vehicles, which not only entertained them but also taught them basic engineering concepts.
Customer Service
I had a minor issue with one of the toys, and I reached out to customer service. I was pleasantly surprised by their responsiveness and willingness to help. They resolved my issue quickly, which made the overall experience even better.
Price Point
The pricing is reasonable for the quality you receive. I feel like I got great value for my money, especially considering the durability and educational benefits of the toys.
Overall
I highly recommend TopRace toys to any parent looking for engaging, high-quality toys. They’ve certainly become a favorite in our household, and I plan to buy more in the future!
KM
KD M.
Terrible customer service and they will…
Terrible customer service and they will keep your items without proper compensation.
BJ
Brian J.
The Crane arrived minus one of the…
The Crane arrived minus one of the small cables that connects the Turret to the Controller. Emailed several times with No response - I offered to pay for the Cable that they never shipped... look on their Web Site under spare parts and almost every single item say Sold out. This so-called company is a 100% SCAM operated by a bunch of Con artists! FU Bottom Race
DA
Dan
SCAM,SCAM,SCAM.I bought my son a…
SCAM,SCAM,SCAM.I bought my son a robot,for Christmas.It arrived,worked great,once.When it needed charging,it didn't have a charger.(Supposed to be in a compartment in robot).Contacted Toprace.They sent a replacement charger.After charger came,the robot has never again.Emailed Toprace,no response.My son played with it only once.Units not charging, seems to be an ongoing problem.Please don't buy from this company,they will take your money,and you will receive junk.
RL
Robert L.
Horrible company...Scam
Horrible company...they take your money and disappear. Don't bother trying to call...you will never reach anyone...email gets you auto response...do not order from this scam.
DJ
Dr. JT K.
Horrible Company!!!
Horrible company!!! They do not stand behind their products!!!
My Grandson and I were assembling their DIY Robotic Arm, and we discovered the directions were wrong (something we later found numerous others had posted about in reviews on their website).
Their error made it impossible to fix the problem without snapping off the small connectors on the ends of two wires.
When we contacted them, they basically told us to "F** Off" and to contact the retailer.