Edgy555
Expensive waste of time
Took forever and glasses are wrong prescription and seemingly wrong color. Waate off time and money.
Response from Topology EyewearJan 14, 2019
Hi. I'm so sorry to hear that you are so unhappy with your experience with us, and we are all eager to put it right for you. As far as I can tell, we were not previously aware of any changes requested or made to your prescription or chosen color, but regardless, we'll remedy it immediately. As always, we will remake your glasses for free until they are perfect, or you can request a full refund with no hard feelings. Natasha is emailing you now to learn more about what was wrong compared to your expectations, and how to make it right for you. You can also email us any time at [email protected] or start a live chat through your app or on our website. Thanks for being an early customer and my apologies again for not having met your expectations here. Best regards. Chris Guest. CMO.




