TopMunchReviews of topmunch.com

TopMunch reviews

Showing 6 reviews with 1 star · Clear filters

Hope R.
Feb 3, 2019
Horrible
They advertise your order will ship within 24 hours this is untrue they take the money out of your account within 24 hours but your box will ship in about 2 weeks. When you contact them you get back short rude comments. When I did get my box everything was smashed or chili flavored. This is by far the worst company!
Response from TopMunchFeb 12, 2019
Thank you for your review on our service. I am sorry that we could not meet our 24 hour shipping window during end of December and early January as we have not been able to plan the orders growth correctly and we've been going out of stock since last couple of months. We are striving to improve our forecasts in order to have stocks ready to be shipped in 24 hours. Thanks again!
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Cherish B.
Jan 4, 2019
I purchased a 1 time 3 month package…
I purchased a 1 time 3 month package for my husband for Christmas and was then automatically charged for an addition 3 months, with no availability of a refund. Cancelling was very difficult. Do not get sucked into this unless you want multiple purchases.
Response from TopMunchFeb 12, 2019
Thank you for feedback on the renewals. I am sorry that our website does no support non renewing orders. But our Cratejoy store does support non renewing gift orders which do not renew. We however send renewal emails before the renewals happen giving an opportunity to cancel. We also cancel and refund to customers when they contact us on [email protected] or create an account and cancel online.
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notahappy C.
Oct 16, 2018
It was awful
It was awful. I am paying nearly $70 AUD for a box of useless stuffs. Only 2 full size of snack and the rest of them are all sample size. This box is only worth $10 no joke!
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Sandra S.
Jul 9, 2018
Nothing has been tasting good from any…
Nothing has been tasting good from any box.
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Anna C.
Sep 23, 2017
A delivery was missed
A delivery was missed, I contacted tip munch about it and never heard back.
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Christopher N.
Jul 1, 2017
Late delivery AGAIN
Late delivery AGAIN! That's two for two - 100% late delivery rate. This time it was two weeks late! I can prove it too if needed. Once my three months is up, I am not renewing. I will say that this months box was good, but competitor boxes are just as good. Take your money elsewhere people! @TopMunch let's work something out and I will take this down.
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