Rachael E.
Excellent customer service
Topiom’s customer service is exceptional. We purchased a Topiom water tower in March 2021 and in early 2022 the paddle stopped turning properly. I reached out to Topiom who asked me to send a video and within a day they’d diagnosed the problem and issued a replacement part together with a video explaining how to replace it. The rower itself is a great piece of equipment and very easy to assemble. Knowing that Topiom have a team ready and willing to help if you have any issues is very reassuring



