TophattersReviews of tophatters.com

I am extremely disappointed with the lack of integrity at Tophatter. I placed an order over a month ago that was never received. After contacting support and dealing with Sherry Zefko (Head of Customer Support), I was told to wait 14 days for a refund. It has now been well past that window, and I have neither my money nor my items. This company operates like a fraud, ignoring legitimate claims and withholding customer funds. If you value your money and time, stay away. I will be filing a formal complaint with the BBB and the FTC to ensure this is investigated. Avoid at all costs.

Tophatter canceled my order said they were issuing a refund which I still have not received purchase price 68.28 they said they were giving me 13.68 well where's the rest of my money as of today a big fat 0 don't order from there scams

Purchased quite a few items that never showed up. Was told by customer service (Sherry Zefco) that they were victims of Russian cyber attacks and all data was lost. Crap website don’t trust.

I placed an order , in beginning of July, & Paid for the merchandise, It was taken out of my Bank account, But they Never shipped all my merchandise. It is Now October 31th, & I still have Never received all my order, I received what was advertised as a "Diamond" bracelet, but was a Cuban Zirconia crystal bracelet. But was advertised as Diamond. I told them that was false advertising, & wanted my $$ back. I also had ordered a Queen Mattress pad, But Never received it. Companies now days show a pic of where it was delivered. I didNOT get it, & No email with a pic either. I contacted them & they were supposed to refund my $$, But still have NOT received that either. They are a Fraud, & cheating people. The Attorney General needs to stop them from cheating the public. I want my $97.00 Back.

Just cant stop lieing tophatter you think people are stupid. You guys are a part. Of. A criminal enterprize . And now. Your. Even letting. The. Chinese. Companys.charge us for return. Items Shipping .why. should i have to pay to return a item that was wrong . Or broken or. Missing. Parts . Plus if parts. Are missing u get nothing returned it says That when u try to get the. Return instructions . U tell me to contact tophatter and u got our backs . What a joke then make. Them send. Us return postage stamps . One item i still dont have from 2017 says. Shipped . Still waiting and i just. Got an item that. Is no. Where near what the. Ad says or. I bid on and won but cant return because i cant afford. Return postage. Tophatter is a Domestic Terrorist. Organization and Traitors as well . And either stop aiding these sellers from scaming American citizens . Or should be shut down . Your. Letting them sell us junk broken or missing pieces and not helping. Us get our refunds so unless we. Pay. Shipping for returns and. If. We cant afford a bunch of return shipping for different items or if we just dont. Want to. Cause its not fair too have. To . Then. We are. Stuck with. Payed for. Junk thats. The sellers. Fault . Thanks thats having our. Backs . U bulls#%ters. Send me return labels for. This. Junk and false items. U. Let the sellers ship to us . Karma is. For. Real and i hope u get a good payback to teach u a valuable lesson . Traitors . U dont answer back when someone send. Messages that u dont. Like or. Agree. With. So dont post to !contact tophatter for help or info or complaints .