I am extremely disappointed with the lack of integrity at Tophatter. I placed an order over a month ago that was never received. After contacting support and dealing with Sherry Zefko (Head of Customer Support), I was told to wait 14 days for a refund. It has now been well past that window, and I have neither my money nor my items.
This company operates like a fraud, ignoring legitimate claims and withholding customer funds. If you value your money and time, stay away. I will be filing a formal complaint with the BBB and the FTC to ensure this is investigated. Avoid at all costs.
SM
Scott M.
Tophatter canceled my order said they…
Tophatter canceled my order said they were issuing a refund which I still have not received purchase price 68.28 they said they were giving me 13.68 well where's the rest of my money as of today a big fat 0 don't order from there scams
J
J
Purchased quite a few items that never…
Purchased quite a few items that never showed up. Was told by customer service (Sherry Zefco) that they were victims of Russian cyber attacks and all data was lost. Crap website don’t trust.
FO
francesca O.
Never got my merchandise, that I paid for.
I placed an order , in beginning of July, & Paid for the merchandise, It was taken out of my Bank account, But they Never shipped all my merchandise. It is Now October 31th, & I still have Never received all my order, I received what was advertised as a "Diamond" bracelet, but was a Cuban Zirconia crystal bracelet. But was advertised as Diamond. I told them that was false advertising, & wanted my $$ back. I also had ordered a Queen Mattress pad, But Never received it. Companies now days show a pic of where it was delivered. I didNOT get it, & No email with a pic either. I contacted them & they were supposed to refund my $$, But still have NOT received that either. They are a Fraud, & cheating people. The Attorney General needs to stop them from cheating the public. I want my $97.00 Back.
TH
Top H.
We Have Replaced The Famous Tophatter Bidding App | Say HELLO To Our New Marketplace! 🎩
It is with a heavy heart that we announce the unfortunate closure of Tophatter, the popular online bidding site. After years of providing a platform for users to bid on a wide range of products, Tophatter has made the difficult decision to shut down its operations. This news comes as a disappointment to many loyal users who have enjoyed the excitement and thrill of bidding on unique items. However, Are you tired of scrolling through endless products on other marketplaces like Temu, Wish, AliExpress, only to be disappointed with the quality and service? Look no further! Our marketplace is here to revolutionize your online shopping experience. We believe in providing our customers with the best products, exceptional customer service, and a seamless shopping journey. Let us show you why our marketplace is the ultimate choice over Tophatter (RIP) and other marketplaces. TOPHATTERS.CO - is a curated shopping experience. We deliver the best selection of deals on innovative, branded, and quality products at the lowest possible price while providing a helpful, efficient, and personal approach to our customer experience. Our customers buy from us knowing that they will be paying one of the lowest prices, with a full 30-day return and replacement policy. We closely follow internet trends to find the products our customers want and need. Our suppliers have been working with us for over a decade to provide one of the lowest prices, on the most in demand products. We listen to our customers, and consider every order a privilege to fill. Tophatter's Smashing Deals Marketplace offers FREE SHIPPING on millions of items. Enjoy low prices and great deals on the largest selection of Electronics, Jewelry, Fashion, Health & Beauty, Home & Garden products.
TN
Tony N.
Just cant stop lieing tophatter you…
Just cant stop lieing tophatter you think people are stupid. You guys are a part. Of. A criminal enterprize . And now. Your. Even letting. The. Chinese. Companys.charge us for return. Items Shipping .why. should i have to pay to return a item that was wrong . Or broken or. Missing. Parts . Plus if parts. Are missing u get nothing returned it says That when u try to get the. Return instructions . U tell me to contact tophatter and u got our backs . What a joke then make. Them send. Us return postage stamps . One item i still dont have from 2017 says. Shipped . Still waiting and i just. Got an item that. Is no. Where near what the. Ad says
or. I bid on and won but cant return because i cant afford. Return postage. Tophatter is a Domestic Terrorist. Organization and Traitors as well . And either stop aiding these sellers from scaming American citizens . Or should be shut down . Your. Letting them sell us junk broken or missing pieces and not helping. Us get our refunds so unless we. Pay. Shipping for returns and. If. We cant afford a bunch of return shipping for different items or if we just dont. Want to. Cause its not fair too have. To . Then. We are. Stuck with. Payed for. Junk thats. The sellers. Fault . Thanks thats having our. Backs . U bulls#%ters. Send me return labels for. This. Junk and false items. U. Let the sellers ship to us . Karma is. For. Real and i hope u get a good payback to teach u a valuable lesson . Traitors . U dont answer back when someone send. Messages that u dont. Like or. Agree. With. So dont post to !contact tophatter for help or info or complaints .
KW
Kimberly W.
I purchased sometimes back in August
I purchased sometime back in August. I received an update that there was a delay in New York. I then got an update that it was in my mailbox. It still is not here. I tried to chat with customer service but they required that you first pay $5 just to chat with a customer service representative. This is NOT Right!! I'm VERY disappointed!!