Bobby M.
I placed an order for nitrile gloves…
I placed an order for nitrile gloves and the website stated that if I complete my order it will be shipped in the next 24 hours and have a delivery date of September 17-23, after I placed my order a covid message appeared and stated that my order will be delayed 3-5 days more, what a scam, then I called the customer service and the street walker that I spoke to offered me a $25 gift card like I can wear that crap on my hand and get protected from chemicals then she proceeded to talk about herself that she's been working there for 10 years instead of resolving the issue at hand (Ruth). Never going to order from them again. Ruth you can shove it up your rear end! Mila Parnell, a very professional problem solver and the voice of the client department at ToolID has fixed the issue of when will I receive my items. She had it shipped and I received it the very next day and as promised I will update my review to be fair. I added two stars from my previous rating of the company and the level of customer service provided by Ruth, all because Mila Parnell has saved the day. Thanks again Mila Parnell, keep up the good work and make the company shine.