ToolsidReviews of toolsid.com

Item (N95 respirator) was showing in stock, and the agent on the phone still processed my payment and promised that the item would be shipped on the same day and arrive in three days. Five days later I checked in and was told that the item was out of stock. I will not buy again from ToolsID.com, and will advise you to stay away as well.

Ordered when there’s like 200+ in stock and verified that it is in stock. Then I changed a shipping address, nightmare came!! It kept asking me for bank verification, address verification for more than 3 business days!!! I slimiest felt it’s a scare company. Then during my last call to do verifications, they told me it’s out of stock! And, canceled my order..... okay, this is a really waste of time doing all those verification and then being told item out of stock. I’ve never been as mad as this time. I will never come back to this website again! Be careful about your information, I don’t even know if this is really not a scam... Let’s see how it goes with all the money for ‘verification’ deducted from my back....

Call and ordered items to make sure inventory was in. Rep stated 8 were in inventory and I needed only two. This was a Tuesday. As of Friday morning, no tracking number. When I checked order status online, now order is backordered. Called in to verify and yes, they say order is on back order status. Card was charged without shipping my order. Cancelled order and cancel all future orders with this company, toolsid.com and now also carid.com. Very dishonest company for such great reviews...must have employees reviewing all these sites.

Terrible site, terrible service, absurd shipping costs. This site is only here to take advantage of stupid consumers. Better off ordering off Amazon so you are protected.

These folks have been a nightmare regarding payments. We did order the wrong update card for our tablet - that is on us. However, once we figured it out we then called them. They said we must order a new card and they would give us credit for the wrong one as soon as they received it back. Well they received it back 7 weeks ago and they did not refund me as they claimed they would. I called and spoke to Jane earlier this month and she found the charges and said she would credit me. 2 weeks later surprise no credit. We called and spoke to Allison today and although she can see all of Jane's notes she says we have to send her copies of our credit card statements to prove we paid for both cards. These folks are flippin lazy! I sent them copies and I am still waiting... I will not use these clowns again!

Biggest reason I ordered from them was because their website says it was in stock and would be here in 2 days. 5 days later they sent an update saying it would ship the next day. Chatted with them the next day and they said that the manufacture wouldn't have it ready to ship for 2 more months. I canceled and still have not gotten a refund. 22 days they have had my money and they blame it on the manufacturer. Filed a complaint with Paypal a week ago.

Placed order a week ago, estimated ship date keeps getting pushed. Still no update or tracking, just blaming manufacturer. Product page says in stock and ships within 24 hours, what a joke. Live chat was not helpful. Do not order if you need it right away. High shipping prices as well. I do not recommend!

Ordered a product that was received damage , mind you this item was almost 100lbs. Packaging was useless after opening and this is the response I get after submitting photos and proof of damage. Time to start shopping at a more reputable company, "We are sorry for the xxxxxxxxxxxxxx Regretfully, we are not able to proceed with the Damage Claim for the order, since you do not have the package received according to our policy. But still, we would offer you to get our $25.00 Gift Certificate, which can redeem the price for the next purchase and can be applied to any brand on our listing. Also, it does not have any expiration date. Please confirm that. If you have any additional questions, please feel free to reach out to us. Thank you for your cooperation with TOOLSiD! Sincerely,