ToolsidReviews of toolsid.com

I ordered a few boxes of gloves that I haven't been able to find in our area. I kept getting emails that it would take a little longer for the order to ship out, totally fine, until finally they said the item is back ordered for a month and that I could wait or get a refund. I opted for the refund and it's been a week and a half with no email if they've processed it and I haven't seen any refund to my bank account. I emailed them and got a vague response back that didn't answer any of my questions.

Scam or fraud? I had the same experience as another reviewer when my shipping charges went from $0 to $15 when I had placed the order. When I tried to cancel that second I got the runaround for 2 days and was then told the product had shipped. They had plenty of time to cancel the order. Then the fun began trying to get customer service to take the return. They only emailed 1 copy of an item return even though they mailed it in 2 boxes. I still haven’t received the second one after sending 2 separate emails a couple of days apart. Then in this day of COVID right after my dad had died they wanted me to go to UPS (could have been FedEx) to drop it off. But I can’t be out for obvious reasons. At this point I have concluded that these are deliberate acts so I won’t get any money back. Also they are linked to CarsID and both send emails about this. That site has many such reviews and one reviewer stated THEY PAY FOR POSITIVE REVIEWS SO DONT BELIEVE THE SCORE. READ THE NEGATIVE REVIEWS BEFORE BUYING ANYTHING. I know I wished I had read them After I placed this review they did figure out how to pick up the package and reimburse me quickly...wish I’d thought to write a review earlier!

Do you waste time to buy anything from this site. They will lie to you. Very bad customer service. They do not know anything and cannot help anything. All this site does is taking money. They do not have control for the item.

I bought some hard hat ear muffs from them today and the price was great. As I processed the order it asked me to input my zip code to figure shipping. I did this and it came back saying free shipping. Score!!! But wait, as I checked out it told me the order was successfully placed but where it had said $0.00 for shipping it now said $37.30. Keep in mind that the item only cost 37.83. No problem... I called them and the woman on the phone told me that it was free shipping to my house but not to a P.O. box. The town I live in does not deliver to our houses. I asked for a supervisor and told her I wanted to cancel the order. The supervisor, Leah Pol***** told me that the order had already processed and she couldn't guarantee it wouldn't ship. So I would be responsible for the return shipping as well. After a few choice words she informed me that she could give me a $15 gift card to their company and that was the best she could do.. She then got rude and said I could either take the gift card or she could try but not guarantee to cancel the order. NEVER DO BUSINESS WITH THESE CON ARTISTS

Dont buy from TOOLSID. Bought some filters 12-30-19 said they where in stock,1-6-20 received email saying they where not and will ship 2-3-20 then on 2-5-20 another email saying not till 3-11-20 here we are 3-15-20 and still nothing. They charged my card back in December, still no product and their word is no good!

1 Star rating is way to much for this company. I ordered sunglasses and the ad specifically states 12 pair/Box. Received 1 pair! Called customer service and am told I see the ad, let me contact the supplier. Rep comes back to phone and says this is a web error. They would not honor there price on the web site. I was told I could return them. They would give me $10 gift card, for what? They also stated "You order the remaining pair" are you kidding me? $15.64 per pair and $13.22 for shipping 1 pair??? Not happening.

We ordered 10 transmission shipping containers from this company when they said they had 11 in inventory on 3-4-20. When theses containers had not arrived the next day as the site had promised we let it go. We came in next Monday (3-9-20) assuming they would show up and had perhaps been delayed in shipping. Monday afternoon we called to find out where our product was and was told they didn't have all 10 in inventory and that's why they had not shipped. We were then told 9 of them could be shipped that day and would be shipped next day air. here it is 3-14-20 and none of the product has shipped, when I called customer service I was just given pathetic excuses about how it was the manufacturers' fault. we will never order anything through this company again due to the business we lost because of their inability to follow through with fulfilling their obligations.

Ordered in stock tool on a Sunday, clearly stated ships Monday, arrives Wednesday. Tool ordered was needed for Thursday morning. On Wednesday morning at 7am I contacted Toolsid via chat to cancel the order since it still hadn't shipped. I was going to order from Amazon with same day shipping for a few more dollars. The guy on chat assured me it was shipped and would be arriving on time today, the order could not be cancelled, and he would send me tracking info. At 5:30 I called and they said it was just shipped and will be here Thursday. When they finally sent me tracking, the label was created while I was on the phone with customer service and shows Friday delivery. The customer service reps have no problem lying to you or deceiving you. Do not buy from this company.