Robbins Research InternationalReviews of tonyrobbins.com

Refund denied for a cancelled event The "Unleash the Power Within" (UPW) seminar in Sydney in Sept 2020 was cancelled due to COVID-19 and Success Resources (the event organiser/coordinator) are refusing to provide refunds. Instead, they have provided all ticket holders with a "virtual event" and a complimentary ticket to UPW in 2021 ("complimentary" ??? - Didn't I pay for it?) Saying that a "virtual" event is the same as a live event is ridiculous. I paid my money to see Tony Robbins live, to be in an arena with thousands of other people, to do the firewalk! I would never have paid for a virtual event, where there is an expectation that I will sit in front of my computer from 10am to 10pm for FOUR days! I have constantly emailed Success Resources for a refund, and I just get back quick emails saying"no". It is impossible to get anyone on the phone. And no response from Tony Robbins either. Hugely disappointing. Would NEVER pay to attend a Success Resources event again, and if Tony Robbins knows about this and is doing nothing - shame on him.

So utterly disappointed with a company and man fixed on greed! I booked a ticket for UPW at a cost of £2225. In April I received a text message that stated the event had been postponed due to Covid and I must pick one of three options.. 1. Accept new date in October 2. Book for 2021 date 3. Book another success resource event I had another engagement for the October date so I asked for a refund. I was told NO. I asked again several times and kept being told NO. The company stated that the event had been postponed rather than cancelled. They never addresses the points in my emails and at one point even suggested I review why I had booked the UPW in the first place as my mindset needed work. I couldn’t actually believe they wrote that. After several months of getting nowhere, I changed my October plans and decided to accept the October date with the intention of turning up on day one and asking for the full refund as part of the 100% money back guarantee. It was then I received another email to say that the October event was now virtual! £2200 for a virtual event which they were selling for £395!! I once again wrote and said I would like a refund and received a very poor email saying it was important I understood the event hadn’t been cancelled, it had now been postponed to 2021 and I was being offered a FREE ticket to that event (FREE? How is it free if I have paid £2200) and that Tony is serving me so much more by giving me two events! I am a mindset coach and the video that was provided of Tony convincing us that the virtual event will be even better than the live one was full of hypnotic language and manipulation. Not impressed. To my mind the event in October has been cancelled and yet still I can’t get my money back and not can the hundreds of other people who feel they are being scammed. It’s so disappointing that somebody who is so highly thought of in the industry would behave in this way. Success Resources tell me not to worry, I will get to see Tony in the flesh one day! I don’t actually want to after all of this! 32 emails in 5 months and still no resolution!

Event postponed during Covid and rescheduled on dates which I can’t attend too, refusal to provide refund or alternative solution and 12 months after purchasing the ticket for $6,995 - success resources are still giving an automated response which avoids any attempt of resolving. Do not purchase tickets

GIVE US ALL A REFUND!!!!! I paid $9995 for an event that has been postponed twice now. I paid nonrefundable deposits on flights and accommodation twice now and I don't want to risk it and pay a third time. I have already lost this money so at least refund me the event cost that hasn't happened yet. A virtual event is not the same product. I have lost my job and need the money back desperately. I just can't believe that Tony Robbins and Success Resources would treat people this way. They won't even return phone calls or emails. I have got to every event for 20 years but will never go to another event again unless I am refunded.

If I could give zero stars I would. We have been requesting a refund for the UPW Sydney 2020 event as it will now be virtual instead of a live event! How they think that not refunding people’s tickets is acceptable is beyond my comprehension. We clearly paid to see Tony Robbins live in person in a massive stadium, to experience the energy in the room, without distractions, to interact with people, to do a fire walk which I have never done and was so excited to experience. This was supposed to be a life changing even which we paid over $1700 for only to be told we now have to sit infront of a computer screen in our houses for 8 hrs a day without giving the option of refunding the ticket and allowing us to purchase it again when we can attend a live event. I have kids at home full time and the worst internet connection I will get absolutely no value out of this at all. It is completely unreasonable and unfair to give these generic responses and refuse to refund people’s money. I will not be letting this go that’s for sure, have already made a complaint through fair trading and the ACCC and have got a nice little group of people to approach a Current Affair with their disgraceful actions. If Tony and his establishment condones this completely unethical behavior, there is nothing I want to learn from him. They ignore all attempts to try to contact them, and hide any negative comments from Facebook pages just hoping these thousand of unhappy people will just go away.

I’ve recently competed his free ‘comeback challenge’ on Facebook and I’m signed up for UPW which I am so pumped for. I’ve purchased multiple programs and books and I love the way he impacts my mindset and belief system in such a positive way. He is the ultimate business man, he owns 54 companies turning over £100bn so yes his products aren’t cheap and he is a marketing guru! I think he has a great soul, he has found his niche and is absolutely exploiting it but he does a ton of good in the world and has so much free stuff online. He teaches you key life skills for relationships, finance, business and happiness. There is no one else like him on the planet. I feel like a different and better person every time I do one of his programs. Progress = happiness!

I have attended Tony Robbins UPW which I did enjoy but learnt nothing new and DWD which I did not enjoy at all. To be completely honest it’s a glorified talk show at best with a multi level marketing set up. Please do not waste your money unless you have plenty to spare and time on your hands. You can start by reading the books which you can buy on amazon for less then £10.

We love Tony Robbins. We, my husband and I participated all experiences. Because of him, I changed my life. He is quite commercial at the end of his trainings and all products are worth every penny. Het is very special one on the earth.