TonneauCovered.comReviews of tonneaucovered.com

Now this is a follow on from a previous review. First the order process was greatly enhanced my the CS rep and then I ordered the product. It came fairly quick and the install was very easy. After a few weeks I noticed a defect and contact the CS and after a few emails and pictures they replaced my cover. Very satisfied with product and service. My background is manufacturing and I understand things happen when things are made. The real story here is how they took care of it. After showing them the issue, there was an immediate “ we will fix that problem and send you another one” That is customer service, that is how you do it. This is truly a company that I will come back to and one that I will recommend.

I would like to thank JC for the extra effort given to me with the purchase of my AMP power steps.. the price was perfect the shipping was quick and the tracking process was awesome. I would definitely purchase from Tonneaucovered.com again. Five stars ⭐️⭐️ ⭐️ ⭐️ ⭐️

Good people to.work with will use again . JC was a great help he stayed true to his word. Kept his promise. Thanks again Rick. .

I had hard time getting my purchase to go thru the Klarna payment . But JC stuck thru & we got it done e & approved thanks again. Rick

The Company was awesome to work with . Ordered my Tonneau MX4 cover easily, got a great price for it. It arrived a head of time and was easy to install. Me and a friend installed it in 30 mins. Fits and looks awesome. Just love it. Recommend this company they are awesome.

I've read some reviews about packages being late, getting lost, not being in stock, and I just gotta say the while team that has been helping me (Amy,JC,Peter,Etc) have been outstanding. They were quick, they were clear when an item was out of stock and whether or not they could get the product I wanted (RetraxPro XR) and once they located one the cover was here within a week. I must have asked for a quote about 5 or 6 times and each time they helped and provided some of the best customer service I've experienced (worked retail 7+ years). I had questions during my install and they responded promptly during business hours and helped me through it. 10/10 will buy from them again if I get a new truck that needs a cover, or just any other accessories they provide.

Ordered a cover, received it, package very well. Installed and immediately noticed a gap and folds in rubber molding. Contacted customer service, sent pictures and after two emails, they said they would be sending me a replacement. At this point very satisfied with the way they are taking care of the issues. Defect occur, the way they are handled make the company, and thus far it is perfectly acceptable.

I’ve been very happy with the service I received on the 2 products I purchased from your business. Pricing was reasonable & shipping was quick. Both the Back Flip & Weathertec bed protector were the only 2 items I needed but I could be interested in other products except the parts catalog you sent me would not open. Should I see something else that catches my eye, I may purchase additional items from your business. I talked to JC Desor & he was able to get the bed protector I wanted very quickly with no problems. Over all, I’m very satisfied working with your company.