Sally H.
I bought NAC and found half way through…
I bought NAC and found half way through pills that were not the capsules that I had ordered mixed in. I wrote them and all they wanted was a pic which I cant do. no concern about contamination or anything..Three months later and 2 more letters, no comment
Response from toniiq.comMay 12, 2025
Thank you for your feedback, and we're sorry to hear about your experience. We take all product quality concerns extremely seriously, which is why we ask for a photo — it’s a standard part of our process so we can properly investigate and escalate the issue. Without it, we’re limited in how we can proceed, but this is by no means a reflection of how seriously we treat potential concerns. We've searched our records and unfortunately couldn't find any follow-up messages or letters from you. If you're still open to it, we'd really like the opportunity to look into this further. Please feel free to reach out to our team directly at [email protected].




