TONGSHOP Reviews | Read Customer Reviews of tongshops.com

TONGSHOP Reviews | Read Customer Reviews of tongshops.com

TONGSHOP reviews

Showing 79 reviews with 5 stars · Clear filters

Mike H.
Dec 5, 2025
Edit...support has made it right!
🌟EDIT REVIEW🌟 I'M EDITING MY 1 STAR REVIEW TO NOW A 5 STAR. Was able to get a hold of customer support and they quickly made it right with a new pendant and now waiting to ship. Again, quality is great and was only missing my personal engraving on it so I was very happy with the personal pendant and it's quality. Thank you Tongshop for making it right.
Response from TONGSHOPDec 10, 2025
Thank you so much for updating your review! We truly appreciate the opportunity to make things right, and we’re very glad that the new pendant and engraving met your expectations. Your satisfaction means everything to us, and we’re grateful for your patience and trust throughout the process. Thank you again for giving us the chance to improve — we’re always here if you need anything.
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Ahk
Dec 3, 2025
Excellent all products arrived on time…
Excellent all products arrived on time and were amazing
Response from TONGSHOPDec 10, 2025
Thank you so much for your great review! We’re really happy to hear that everything arrived on time and that you loved the products. Your support means a lot to us, and we look forward to serving you again anytime.
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Joe
Dec 2, 2025
Amazing customized jewelry
This company has an amazing product! They customized me a beautiful pendant for a great price and means a lot to me! Will be ordering more pieces and recommending them to whoever is interested in getting a memorable piece of art. Great communication and customer service. Thank you!
Response from TONGSHOPDec 10, 2025
We are very sorry for the experience you had, and we truly appreciate you sharing this feedback with us. If possible, we would like to offer you a free replacement necklace to make things right. Please contact us so we can arrange the replacement for you as soon as possible. Thank you for giving us the chance to improve, and we hope to make your next experience much better.
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Tony H.
Nov 23, 2025
Excellent quality product
Excellent quality product, Excellent customer service
Response from TONGSHOPDec 10, 2025
Thank you so much for your kind words! We’re delighted to hear that you loved the product and our customer service. Your support truly means a lot to us, and we’re always here if you need anything.
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Carmen M.
Nov 2, 2025
I am very happy with my purchase very…
I am very happy with my purchase very happy Thank you guys so much I'm ready to order something else
Response from TONGSHOPNov 5, 2025
Thank you for your purchase and your trust. We are committed to making every product well and serving every customer like you well!
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J.S.
Nov 2, 2025
Big shout outs to TongShop for holding…
Big shout outs to TongShop for holding it down. I’m glad I was able to make my wife smile with her custom piece I ordered for her. She absolutely loves it. Thank you again, and I definitely will be re-ordering sometime soon.
Response from TONGSHOPNov 5, 2025
Thank you for your purchase and your trust. We are committed to making every product well and serving every customer like you well!
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Cristobal M.
Oct 24, 2025
Love my jewelry came out better than I…
Love my jewelry came out better than I expected. Great customer service will be buying from them again.
Response from TONGSHOPNov 2, 2025
Thank you for your purchase and your trust. We are committed to making every product well and serving every customer like you well!
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lourdes M.
Oct 23, 2025
Fast delivery and accurate with…
Fast delivery and accurate with instructions
Response from TONGSHOPOct 24, 2025
Thank you for your purchase and your trust. We are committed to making every product well and serving every customer like you well!
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