Carri B.
WOW!
Well well! I chose Toner Buzz because we wanted authentic brother toner cartridges. They had very good reviews so I placed an order. As it turns out, I spent almost $700 on toner cartridges that actually were the right cartridges but my printer would not take an XXL version of the toner cartridges. To my delight and surprise, they said they would take back… Even though it isn’t their normal policy… The 3XXL toner cartridges that had been unopened. AND even the one that I had opened and tried to use in the printer. There was a slight deduction for the one that had been opened. Then, on top of that, they sent me a prepaid. FedEx label to return the cartridges. I am honestly a little stunned at the superior customer service they have provided to us. I won’t ever go anywhere else for toner except for this company. What an amazing experience.