Artemis
one star too much
one star too much. After ordering now for over 6 years, last time my medium seemed a small, just tried again with a large, I am 140 pounds, and it is a bikini??? ordered a brief. Will not be ordered again.
We fixed men's underwear. Smart design and fabrics mean no more pulling at your pant line. Get comfortable with yourself. No Adjustment Needed.
Tommy John (tommyjohn.com) has 16 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Showing 6 reviews with 1 star · Clear filters
Artemis
one star too much. After ordering now for over 6 years, last time my medium seemed a small, just tried again with a large, I am 140 pounds, and it is a bikini??? ordered a brief. Will not be ordered again.
Mike
Product is fine but overpriced. If you don’t like something or doesn’t fit note that you’ll be paying $14 to find that out ($9 shipping and $4 return fee). Would not shop here again
Ben S.
Don't order internationally. They say they ship internationally, will take your money and the package will sit in LA. You'll have to reach out to cancel the order, because they won't proactively let you know and then you'll get ripped off on the exchange on the refund.
David S.
If you want to spend 5 times more for underwear than anywhere else and have your underwear wear out 5 times faster than any other brand, Tommy John is the company for you. And customer service offers 10% off the next purchase if you complain. Really???
Josh N.
The most bizarre e-commerce experience I've ever had. I submitted a $300 order online and received an email confirmation. A minute later, I received an email notifying me my order was cancelled due to suspected fraud. This has never happened to me purchasing something online. I did absolutely nothing fraudulent but their system flagged me for absolutely no reason., Took my business to Mack Weldon. Spoke to a customer service rep and she was clueless. Stay away from this amateur company.
Stephen H.
The underwear body separates from the waist band. This occurred on two of the three items I purchased. Tommy John customer service contacted me and promised to replace the items. I never heard from them again, nor did they replace the defective products. Very poor product and service in all respects. Photos are available for those interested.