Artemis
one star too much
one star too much. After ordering now for over 6 years, last time my medium seemed a small, just tried again with a large, I am 140 pounds, and it is a bikini??? ordered a brief. Will not be ordered again.
We fixed men's underwear. Smart design and fabrics mean no more pulling at your pant line. Get comfortable with yourself. No Adjustment Needed.
Tommy John (tommyjohn.com) has 16 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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16 approved reviews, newest moderated first
Artemis
one star too much. After ordering now for over 6 years, last time my medium seemed a small, just tried again with a large, I am 140 pounds, and it is a bikini??? ordered a brief. Will not be ordered again.
Mike
Product is fine but overpriced. If you don’t like something or doesn’t fit note that you’ll be paying $14 to find that out ($9 shipping and $4 return fee). Would not shop here again
David H.
The men's underwear is comfortable, but the fabric does not hold up especially when you think about the price that you pay for these. If you really want these then go someplace like Costco and get them at a discount. But I won't be purchasing them again.
Shawn C.
Phenomenal products but ordering from the vendor is a mess - delays, shipping notifications when all you have is a label for days on end, and inert customer support
Andreas L.
I ordered to my address but there was no address number. I tried contact Tommy John initially but was met with some automated responses but after the product was delivered to the wrong address I contacted them again and they shipped another package right away with express shipping so it would be here in time for X-Mas. Great Experience and great products.
Ben S.
Don't order internationally. They say they ship internationally, will take your money and the package will sit in LA. You'll have to reach out to cancel the order, because they won't proactively let you know and then you'll get ripped off on the exchange on the refund.
Julian L.
Placed an order but mistakenly had paid without checking the shipping which was quite a lot. Contacted support to cancel the order, and within a couple of minutes they reached out to let me know it was canceled.
David S.
If you want to spend 5 times more for underwear than anywhere else and have your underwear wear out 5 times faster than any other brand, Tommy John is the company for you. And customer service offers 10% off the next purchase if you complain. Really???