Tommy BahamaReviews of tommybahama.com

Very very disappointed in the experience that I just had a Tommy Bahama women’s clothing store in Naples Florida. I showed them a pair of shorts purchased three years ago that I paid at least $80 for and now they are unwearable because there is bunching at the hemline at the bottom of the shorts. I assured them I followed the correct washing instructions to no avail. I feel as though a pair of shorts from a company like Tommy Bahama should give you more than three years of wear. I have similar shorts purchased from J.Crew, loft, and the gap and they all look absolutely fine. I would have hoped that they would’ve stood behind their product and offered me the same shorts without charging me for them. They did offer me a discount, but I did not think that that was appropriate. Especially at the price point of that store. Shame, shame on you, Tommy Bahama. I will never shop there again.

I purchased Tommy Bahama as I have a house down the shore near the water within five years. All the aluminum coaing came off. When I called customer service, they said they only have a two year warranty and there’s nothing they can do. I went to buy new furniture to find almost everyone’s warranty for Outdoor Furnature is 10 to 15 years. So there’s no real reason to buy Tommy Bahama furniture that is for coastal living which obviously is cheap Chinese aluminum. It’s not what you think it is and their customer service isn’t what you think it is

After reviewing my social security statement it appears that someone might have used my social security number to obtain employment at a Tommy Bahama business location. Details about the identity theft: Location: Tommy Bahamas 1071 AVENUE OF THE AMERICAS NEW YORK, NY Money earned during employment for 2024: $96,556.00 Employee name unknown This is the response I got when I emailed them to inform them of the issue. It seems as if they wish to protect the culprit. Hi Mr. *******, I was notified of your reach out regarding potential identity theft. I am so sorry you are going through that.  Unfortunately we are unable to provide any information about any current or former employees due to confidentiality. If you haven't done so already, I encourage you to reach out to your local authority's fraud unit for assistance.   All the best HEATHER MCGOVERN (she/her)| Director of Employee Relations

Tommy Bahama dropped the ball big time when they stopped making the boracay Jeans for men. now they are selling jeans that are cheaply made and for more money.Sorry they will never see me or my friends anymore in any of their stores again.

Ordering the same item three times and still getting the wrong one is exhausting—especially from a big brand like Tommy Bahama where you expect the process to be smoother. And waiting 3+ weeks for a refund on something that expensive just adds insult to injury.

Put sale on effective Saturday morning but don’t staff warehouse until Monday. Take the cash when ordered placed but 4 days later still haven’t shipped. When call customer service they just say sorry. Seems like cash grab by someone about to go bankrupt.

It takes three months for Tommy Bahama to process a return. They do not share that information on their site or anytime during the purchasing process.

Signed up for "15% Off First Order" and when I finally received the code (after SO MANY marketing emails!) the code didn't work. I took the time to call and place the order instead. Of course, the item I was trying to buy was excluded. Even though the text I received with the code stated nothing about exclusions. Neither did the email. Only that the discount would apply to my "first order." Nope. Hard pass. I feel scammed. And bullied by all the emails. Go elsewhere!