AH
Human to human experience - The best online customer service experience I’ve had in years!
In a time of ai chat bots that get you nowhere, Tomboyx’s friendly and informative human customer service team are an absolute joy and blessing to deal with. I’m a UK customer who’s been eyeing up Tomboyx boxers for a long time. Over Black Friday they had an awesome sale and free uk shipping so I was ready to pounce. I emailed customer services to get advice on sizing, I was replied to so quickly by a super friendly and helpful person who took my measurements and perfected my order. Everything arrived and was spot on. I ended up purchasing more in the sale as I loved the comfy bralettes and boxers. Had a slight issue, but Lee on customer service email was absolutely incredible. The best online customer service experience I’ve had in years!


