TokyReviews of toky.co

We switched our conventional lines to Toky a month ago and the service is fantastic. The support of our agent is very attentive, they help you throughout the process, they give you support for anything you want to do and you can communicate in Spanish. I think that any integration that TOKY has in the future will be good, and that the interactions they have now are fantastic. We are really very happy. My overall experience is very satisfactory, to name a few! maybe the sound quality is sometimes a little lower. But I understand that it will depend on mobile coverage, so I don't blame it on Toky. The rest is very good service and at a very good price. The support (Arjan) is impeccable and is always attending to changes that we have needed. Highly recommended!

The support is committed to finding a solution quickly. Happy so far

very user friendly , great network reception , consistency and reliable support team.

Great platform! What I liked most were the cost, features, integrations, and app. We were able to finally get rid of our office phones. If you decided to go with Toky you won't be disappointed.

The customer support has been excellent and they are there always to help. Definitely worth using

Facilidad de implementación, calidad de la llamada y el buen servicio de atención al cliente que tienen. Rapidísimos en la atención siempre que los necesitas. Lo único negativo es que algunos apartados de la configuración estaban un poco escondidos y era difícil encontrarlos. Lo han mejorado con la última reestructuración del panel que han realizado.

El servicio de atención de cliente de Arjan es de maravilla y el software ha sido un gran cambio para la compañía. Igualmente, quedan funcionalidades pendientes de desarrollar que para nosotros es un must to have tal como tener un numero móvil de España o tal como al configurar un IVR y pulsar una opción u otra, dentro de esa ramificación se pueda desviar a un numero externo solamente una de las opciones pulsadas y no todo el IVR.

I wanted to shout out Gustavo of Toky customer support! He is world class customer support. I threw him curve ball after curve ball of issues that frankly I don't think he could have helped with and over a long single session of chat, but over multiple accounts (LOL). He was kind, patient, helpful... and in the end he even pulled some magic out of his hat and did some things I didn't even think possible. He alone makes me want to continue to be a customer of Toky. Thank you Gustavo! We need more Gustavos in the world.