Akeem
Customer service was 10/10
Customer service was 10/10. Received my item earlier than expected.

Tokushu Knife is a small, specialist retailer dedicated to authentic Japanese kitchen knives and the craftspeople who make them.We carefully select knives from respected makers such as Nigara Hamono, Masakage, Takamura, and Moritaka, along with whetstones, honing products, sayas, and custom wa handles.Our goal is not to sell you the most expensive knife. It is to help you find the right knife for the way you cook. Founder Tony Maciejewski and the Tokushu sharpening team provide honest, personal guidance before your purchase and knowledgeable support long after your knife arrives.We also offer professional sharpening and custom wa-handle services, with options for wood, handle shape, and ferrule selected to complement your knife and personal style. Every order is carefully packed and insured, and if a shipping issue arises, we handle it directly.Tokushu means “special” or “unique.” We chose the name because the right knife should feel exactly that way: a beautifully made tool you will enjoy using for years.
Tokushu Knife (tokushuknife.com) has 340 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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340 approved reviews, newest moderated first
Akeem
Customer service was 10/10. Received my item earlier than expected.
Gregory
Owner reached out after a listing mistake and gave me the option to get an even better knife for the same price of what I thought I was purchasing
Misha
I reached out looking for a knife recommendation because I saw a particular knife was out of stock on the site. Turns out there was one left and I got the knife I originally wanted! Great experience all around and a great knife! (Kei Kobayashi 240mm gyuto)
Gilbert D.
Easy to order and order was shipped quickly.
Crystal S.
Tokushu Knives are always so pleasant and precise to work with. We LOVE our Bunka Knife! Very please with the sharpening and repair of it. We will be purchasing more knives from Tokushu in the future!
Gabriel K.
Overall great customer experience getting personal follow up about an out of stock item. Smooth process and great communication.
Ruslan S.
I love how fast they ship my items. Great quality products!
Eric B.
It is not possible for me to explain how excellent this experience was. I would kill to visit the store in person. Two honyaki purchases, over the course of a month, 1 required a resharpening, but EVERYTHING was taken care of. The process even in the return and receiving it back was impeccable. Boris does amazing work and Tony should continue to be proud of the store and his staff.