TokenTaxTokenTax is the leading crypto tax platform and cryptocurrency tax accounting company.
TokenTax (tokentax.co) has 210 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Gunn S.
This is my 2nd year on TokenTax. I started using it for tax reporting due to the ease of use and quality of support. It is amazing how reliably responsive the Support Team has been, even in the height of tax season. They are friendly and always willing to put in the necessary and sometimes tedious research to help sort things out.
rusty S.
Tom went way out of his way to help me out. Crypto taxes stress me out, but he really helped me. Thank you so much, Tom!
BIGGE
I HAVE HAD MY CRYPTO TAXES 8949 DONE BY TOKEN TAX FOR THE LAST 5 YEARS. IVE TRIED OTHER SOFTWARES, THEY WERE NOT AS SERVICE RESPONSE ORIENTED AS TOKEN TAX. TOKEN TAX LETS ME UPLOAD MY EXCHANGES INFO TO CREATE MY 8949 NEEDED THAT NO ONE SHOULD TRY TO DO ON THEIR OWN. IT KEEPS MY PREVIOUS RECORDS THAT ALSO GIVES ME PEACE OF MIND. THE SERVICE TEAM REALLY HELPS AND RESPONDS BACK TO YOUR NEEDS!! IT WOULD BE A NIGHTMARE WITHOUT THEM. I WILL ALWAYS BE A CUSTOMER OF TOKEN TAX!! I LOVE THEM AND KNOWING THAT IM TAX SAFE AND NOW ABLE TO BE AT PEACE!!! THANKS TOKEN TAX STAFF JOSEPH AND KERRI!! I WILL SLEEP GOOD TONIGHT! YOUR WORTH EVERY DEDUCTIBLE PENNY!!
Carlos L.
I used them for 2 years. Excellent experience both times. Year 2 they raised the prices quite a bit to like $3500 for whatever reason, but it's still well worth it for the peace of mind (I thought Year 1 was weirdly cheap anyways). You upload all your docs, they figure out the details, asked you some clarifying questions, then deal with the taxes, file, and handle the transfer for you. I liked how they explained the filing options so you can make the right tradeoffs for your situation. If I make more on crypto in the future they'll be my first stop.
Igor
I signed up for the VIP plan in December last year because I wanted to do my taxes as fast as possible. Also, my crypto activity is somewhat large, though it has nothing complicated. I didn't use complex stuff like Defi, yields, NFT, and other stuff. But I have a large amount in general. So I wanted correct calculations to ensure I paid the right amount. They failed to deliver by April. They didn't even start by then, though I specifically paid for VIP. And today is October 17th, and they still didn't provide the result. But the main problem is that they don't understand blockchain tech. As a tech guy, I pointed to the mistakes that they wouldn't recognize otherwise, but I don't know what non-tech people would do. In general, their system is very basic, lacks all the standard stuff, and provides wrong results, so you must double-check everything with Excel. To my understanding, they specialize in simple operations, like exchanges on Coinbase, and have very limited support and understanding of the on-chain operations. Take this into consideration. The other stuff they promised for the VIP plan doesn't exist. Like they promise consultations with a tax expert, chat support, reports, etc. Nothing like that was provided. UPDATE: So they answered here. With a just attack on me, and most of the things they said are lies. Anyway, at least they confirmed everything in my review. Also, they phoned me personally and said they would report me to IRS for an audit because I left a bad review. So beware.
Response from TokenTaxOct 18, 2022
Hi Igor, You had tens of thousands of defi bot trades - we spent nearly 10 months helping out despite the fact you posted on Reddit and social media many times complaining about us, including here - and was extremely abusive to everyone you worked with. The data seemed to show that you had made millions of dollars but you insisted several times that was not the case, again threatening several times to “expose us.” You declined many times to provide additional data that might clear up missing cost basis. We told you to please hire another source or a larger firm or get a 2nd or 3rd opinion (we can only do so much work for $2500). When we are working with the founder of a top 25 crypto coin the client, one that skyrocketed in the run-up to the merge, we pulled in many engineers, accountants etc to work on the project but in the end the client simply disagreed on the results we determined, which is fine. We don't have a monopoly on this service but we do have the integrity of our results. Interestingly, though you were in Florida and had an extension for an additional 4 months until February 15, 2023 - and we offered to continue working with you - you insisted if we didn't give you forms that said the answer you wanted to see (ie that he didn't make millions of dollars when the data seemed to indicate otherwise) by October 17th you would, again, threaten us. Your claim about us reporting you is a lie. How you choose to file is your choice and please take some responsibility for your actions moving forward, we simply provided tax calculations.
Darren W.
Excellent company, very very helpful. The issues with cost basis are tough, but their team is very helpful and knowledgeable with this. 2021 was just a crazy year related to defi and staking and farming, so there will prob be some work there needed, but their team was excellent to walk me through it in chat. Very much recommend TokenTax, it helped me a ton.
Pamela M.
The software does not always match purchases to sells. Probably can be fixed if I could get hold of customer service chat - I have waited hours and at times over 24 hours to get no help! Got a flip answer that I had already done - when I responded - I got no further response. Had to start again on the long wait... hope that the next customer service person will actually look at my account. Update: it took 4 days of slooow chat but did eventually get the problem fixed. There has got to be a better way to work with the customer.
BANANAPANKACKE
Frustrated with this site. Cost basis missing even when all coins are fully accounted for. Deleting and restarting API data is loading for 1/2 of the year, where it was fine before. I wish I had saved $200, I cant get the thing to work. I know it doesnt work because it works on other sites with access to the same data. Taxes are due, and I am forced to use a different service (starts with a k...ends with an oinly). Id like to get my money back.
