Chris
Travis was very helpful
Travis was very helpful, and courteous.
Response from Toco Warranty Corp.Sep 13, 2022
Thank you for taking the time to leave a review. We appreciate the opportunity to serve.
Toco Warranty’s award-winning service and low monthly payments create an easy, affordable, and stress-free experience- That’s the Toco Promise! Vehicle repairs may be unexpected, untimely, and unaffordable, preventing you from getting home, to work, or wherever your live and car take you. Major breakdowns on vehicles may cost thousands of dollars, and minor repairs may set you back hundreds or more. The cost of parts and labor are continually rising whether you go to a dealership, franchise, or private mechanic. Let Toco get your back! Since 2013, Toco has been keeping customers on the road and out of the shop. Forget those groups that use high-pressure tactics, huge down payments, or worst of all, robocalls! Toco will never do that. Rather than charging customers upfront for years of coverage or requiring a hefty down payment, Toco offers low monthly payments and a no-pressure enrollment consultation. Toco commits to customer satisfaction, transparency, and accountability, earning your trust and keeping you on the road. Toco administers their contracts, ensuring that the claims experience is best in class. During a repair, the Toco Concierge team holds your hand throughout the process, ensuring that you know exactly what is going on and how much time the repair will take. Toco believes that setting customers up for success is dependent on great communication, transparency, and honesty. For your free, no-obligation enrollment consultation, click the link below or visit tocowarranty.com for more details.
Toco Warranty Corp. (tocowarranty.com) has 559 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 480 reviews with 5 stars · Clear filters
Chris
Travis was very helpful, and courteous.
Response from Toco Warranty Corp.Sep 13, 2022
Thank you for taking the time to leave a review. We appreciate the opportunity to serve.
Donnie J.
I had a very fine experience talking with Dillon today he was very helpful in having me elude the practice of shop repair costs and for those individuals and repair shops to stop trying to gouch me and he told me how to get things done and explained to me the process, where is the shop didn’t want to tell me that and they was skipping steps. I really appreciate him being knowledgeable about that. He did a job.
Response from Toco Warranty Corp.Aug 15, 2022
We are here to look for every way to improve your experience! Thank you for taking the time to review the call and our agent. We will make sure that his direct manager is aware.
Kathy S.
Toco Warranty is the best, I would recommend them to anyone. I never really thought about an extended warranty, thought of as a waste of money. Well I can say from experience that, "I AM SO GLAD I GOT AN EXTENDED WARRANTY. IT IS TRULY WORTH IT." When I've had a problem in my car warranty related, it's taken care of quickly, no issues, they work with the dealership, and just great customer service. Just spoke with a representative to change payment method was very polite, knowledgeable and handled my transaction quickly. 10 STAR Company I my opinion.
Response from Toco Warranty Corp.Aug 2, 2022
Easy, affordable, and stress-free is the Toco way and it sounds like that has been your experience so far. Thank you for allowing us to being your trusted repair coverage and having the opportunity to serve. We appreciate the time that you took to leave a review and we appreciate your business. Thank you.
eileen
There was no wait, and the rep was knowledgeable and answered all my questions with a friendly demeanor. Awesome experience!
Response from Toco Warranty Corp.Aug 2, 2022
We appreciate the time that you took to review our services. Thank you.
Vincent L S.
Well I received several emails from a Openbay+ company that I didn’t recognize. So I called the ToCo company that had a logo on the email. The reason because I didn’t want spam mail coming into my mail account. Daurie the customer service representative expressed that the email was to let me know that I received it for parts/service that are not covered by the warranty and we can get good company to complete work at a reasonable price. She was a great person to talk to. Wasn’t a spam message!
Response from Toco Warranty Corp.Aug 2, 2022
No spam here, just a helpful service to make sure that you are taken care of before, during, and after a breakdown. The best way to prevent a breakdown is by making sure that the car is in the best shape prior to it happening. Thank you for sharing your experience (we are sure that others may be wondering about Openbay+ also).
Chynah W.
Dory was phenomenal in helping me with my claim. Anytime we got disconnected from the phone (due to my bad service), she was more than accessible in helping me with my claim from start to finish. I appreciate the time she took to explain my options to me as well as saving me money by informing me my warranty covers certain things and having me allow her to handle the logistics of everything. It was phenomenal customer service and her voice was always cheerful and welcoming to any and all questions I had! Exceptional customer service!
Response from Toco Warranty Corp.Aug 2, 2022
Our dedication to your success is the top priority on each call. Thank you for taking the time to leave a review and share your story. We look forward to each opportunity to serve and we thank you for allowing us to be your Trusted Repair Coverage.
SHANE F.
Jessica was very helpful to me she explained to me about the Toco Warranty Upgrade Plan when mines get ready to expire next year she was very passionate about helping me with the information she is much appreciated I'm looking forward to working with her in the near future...Thank you Jessica 😎
Response from Toco Warranty Corp.Jul 22, 2022
Thank you for taking the time to share your experience. We appreciate the opportunity to serve and share our passion for customer success. We look forward to a wonderful future together.
Dorothy W.
Everything went well great company and great people love it
Response from Toco Warranty Corp.Jul 22, 2022
Great to hear. We are excited to have the opportunity to serve.