TitanmoversReviews of titanmovers.us

They did an amazing job coordinating my shipment. His organization, attention to detail, and proactive communication made everything run smoothly. He kept me informed throughout the process and answered all my questions promptly. I’m extremely satisfied and would gladly collaborate with him again.

Very helpful and courteous, much help from Tyler and highly recommend

Very professional and timely. John Wilson was very helpful and honest. My driver and delivery team made it a seamless process.

This company is a scam. They will tell you one price, get your vehicle and hike the price double the price. I even asked specifically ALL charges even any hidden ones and they still quoted the same original price. Once they pick up your vehicle they then call you to ask for double. You have no other choice but to pay it since they had our car already. When I asked why the price increase was not disclosed prior to pick up, he said I wouldn't have went with their offer if he would have told me the true total price. That was the only thing he was honest about. His name was Jerry I believe. Do Not Use Them!!

Worst experience so far with Titan Movers located in Woodbridge VA. Bought a car last week in ID from Auto-traders and wanted to ship it to CA where I live. John Wilson texted me after I requested a quote online and said on Thursday they can do it for $750 and said pick up would be “Tomorrow”. He sends me a link, which showed an initial payment of $160. I finished the link, which only had my name, email, phone number, and the amount of $160 on it. I text him Friday to see if there was a pick up time, but he ignored me. I text him Saturday am and ask the same, and he says he’s still working on it and then updates later on in the day and says driver will pick up between 8 to 9 pm, but the driver was asking $1699 on delivery. I texted him that I will not pay anything more than the $750. He texts back saying everything was in the “Paperwork” and I told him there was no paperwork and he never sent me any. I told him to cancel and tried to get other companies but they said because of Titan Movers order on the board (Which I could not see), no other company will take a cheaper rate. John kept on texting and even apologized for NOT telling me to read “The paperwork” and to give him a chance to get me a “Huge discount”. I text him back and tell him to make it happen and get my car picked up (Two and half days now of waiting). John texts me a short time later that one driver will give a $400 discount and I would pay $1200 to the driver on delivery, with a pick up on Monday and drop off on Wednesday. He texted me another link, which showed an updated amount of $1350. I ask why it’s $1350 and not $1200, and he responds with its $1200 on delivery, not including my initial payment of $160 (But he says it was $150). At this point, I just want the car and tell this scammer to get it picked up Monday, which a driver did early afternoon. So far, I’m thinking I’m paying $1360 (John think it’s $1350). Today, Wednesday, I get a text and a call. John says while we’re on the phone that he sent me a text message with another payment link. I open it up and see a total of $2000. I flipped out on the phone and this is the first time this scammer mentions an $800 brokers fees. I remind this scammer I have all of the text messages and he never told me about an extra fees, on top of the initial $750, and then nothing on top of the $1360. I asked for a supervisor and hung up on him. When the supervisor called me back, he started referencing this “Paperwork” that I never saw. I ended up hanging up on him because he’s obviously taking the scammers side. I called the Better Business Bureau and filed a complaint but that didn’t do much. Scammer kept saying I had to pay or else they couldn’t finish the deliver. I texted back and fourth with the scammer and told him he never told me about an brokers fees. He then says he’ll give me a $300 discount and charge me $1700, instead of $2000. I kept arguing with him but he was pretty much holding my car as ransom until I paid the full $1700 (Plus the $160 I already paid). At the end of the night, 7 pm came and my car was still not here. Scammer kept sending a link and saying to “Sign the paperwork”. I had no choice but to sign the payment in order to get my car delivered. At this point, I don’t even know where it is. STAY AWAY FROM THIS SCAMMER and this company. Again, Titan Movers Trucking out of Woodbridge VA. POS

I had a terrible experience with Switch and Baid Car Shipment, and I strongly advise others to stay away. From the beginning, the communication was poor, with delayed responses and vague answers regarding my car's status. They initially promised a specific delivery timeframe, but my vehicle arrived weeks late with no proper updates or accountability. The worst part? When my car finally arrived, it had noticeable scratches and minor dents, which were definitely not there before shipping. When I tried to raise a complaint, customer service was unhelpful and refused to take responsibility. They kept passing the blame and avoided any compensation or even a proper explanation. Additionally, the pricing was misleading. They quoted one price initially but added unexpected fees at the last minute, leaving me with no choice but to pay more than I had budgeted. Overall, Switch and Baid lacks professionalism, transparency, and proper customer service. If you care about your vehicle and your money, stay far away and choose a more reputable shipping company. Would never use them again! 🚨👎

Marcus brown provided me excellent service moved two vehicles with honest pricing n timely pickup n delivery

I had a highly disappointing and costly experience with Titan Moving due to their misleading pricing and unethical business practices. Initially, I received a text from a representative named Jerry stating they would transport my vehicle for $300 (EXACT PRICE). Later, when I requested a quote, I was told the total cost would be $735, with assurances that the price would not change and that no deposit was required until a carrier was confirmed. Based on these promises, I proceeded with the booking and signed the paperwork. However, on the day of pickup, the price suddenly increased to $1,285. After lengthy negotiations with a so-called manager named Charles, we settled on $1,085, which was the maximum amount I had budgeted. I signed a new contract at that price, believing the matter was resolved. Per their contract, I was supposed to receive the carrier’s insurance details and estimated delivery time, but that information was never provided. Instead, the next day, I was presented with yet another contract demanding $1,585. When I refused, they threatened to hold my car in storage and charge me storage fees if I didn’t pay the inflated price. With my vehicle already in transit, I had no choice but to pay under duress. Throughout the process, they continually misled me and dismissed their own written statements. When I confronted Charles about their deceptive tactics, he admitted that bait-and-switch pricing is their industry standard. Key Takeaways: • Do not trust verbal or text promises—get everything in writing. • Read the contract thoroughly, especially for hidden broker fees. • Be wary of low initial quotes—they will likely increase once your vehicle is in transit. • Research reviews beforehand—ignoring the numerous 1-star reviews was my mistake. • Use a different company. Titan Moving engaged in dishonest business practices and took advantage of my situation, leaving me with no choice but to pay significantly more than originally agreed. I strongly advise against using their services.