Dario M.
B200 V3: Major structural flaws for advanced users and AI-generated customer support
I purchased the All-In-One B200 V3 (current value approx. €3,000) believing I was investing in a high-end product. After one year of use, I must advise against it for anyone who is not a beginner or is taller than 175 cm. TECHNICAL ISSUES: Barbell Incompatibility: The rack width matches the grip of standard Olympic barbells (131 cm). It is impossible to use a standard 20kg bar without constantly hitting the J-hooks. The company provides a proprietary barbell with unique measurements, effectively making the rack incompatible with professional third-party equipment. Squat Safety: The hole spacing on the frame is too wide (10 cm apart). For a 180 cm tall user, this means choosing between a rack position that is either too high or too low, compromising safety during the unrack. Lat Machine: The leg brace is poorly positioned relative to the cable line, and there is no compatible seat produced by the company. Weight Stack: The 2:1 ratio makes the stack far too light for advanced training. CUSTOMER SERVICE: The most disappointing part was the handling of my complaint. After spending €la big investment, I received responses from the Country Manager that were clearly generated by an AI and carelessly pasted (the message literally started with: "Here is a clear and correct message for Dario:"). The company dismisses these issues as "design choices," but in my opinion, these are clear conformity defects for equipment marketed as professional. If you are looking for a rack that meets international Olympic standards and human customer support, look elsewhere.
Response from Titanium StrengthApr 29, 2026
Hello, Dario! Thank you for taking the time to share your experience. Prior to your purchase, all technical information about the product was made available, including its features, how it works, and its usage specifications. After several months of use, you contacted us again to point out a few issues which, upon review, are inherent to the product’s design and do not constitute manufacturing defects. We understand that, with use, one’s perception of the product may change, especially in more advanced usage scenarios. However, the subsequent request for an exchange did not fall under any case of non-conformity or warranty, but rather represented a personal assessment after use, which is why we were unable to proceed with replacing the equipment. On our part, all your communications were addressed, and we always provided support in accordance with our established policies and commercial criteria. Regarding the comment on AI, we would like to clarify that our technical support team centralizes and transmits information on each case, which may result in certain standard phrases in our responses, without this compromising the handling of your case. -Titanium Strength Team