JBennett
Oder possibly LOST…
I have received only one shipping notice that my order was shipped. It has not progressed from that point in a week! I have inquired about it but have not received a response!

Tisscare is designed to provide highly effective relief for the ultimate body wellness solution. Through constant R&D, Tisscare Use materials and technologies that are more suitable for the body to help relax your body. While providing high-quality products, we also strive to provide superior customer service to our clients in all aspects of our business. No matter if you’re a returning customer or a first-time buyer, your satisfaction is our top priority. This means you can enjoy a more active lifestyle. we strive to maintain the best service in the industry while being completely transparent and providing accurate information about our products. We thank you for your interest and hope to meet all of your expectations!
TISSCARE (tisscare.com) has 105 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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JBennett
I have received only one shipping notice that my order was shipped. It has not progressed from that point in a week! I have inquired about it but have not received a response!
Bryan M.
I have been desperately trying to contact you to return the gift that I purchased for my wife for Christmas and I have not received a response yet. I have made four email attempts as there is no phone # to call.
Triona C.
The product appears to be satisfactory (only used twice so far), however it was clear to me that this was not a brand new unit and had probably been a return. Company denied this, but they would, wouldn't they?
Bob
I placed the order directly from Tisscare website in the US and I got the order on time. However, the product was not of a good quality and it hurt the feet when tried it on. When I asked for return, I had to bear the shipping expense (over 40$) and still haven’t received any partial refund of the product. The customer service is extremely slow in replying to emails. Please improve the customer service experience or do not sell your products on your website.
Response from TISSCAREFeb 22, 2024
Hi Bob, thank you very much for your patience. Kindly reach us via [email protected], or 888-908-1006(US), and together, we will do our best to provide satisfactory solutions.
Naomi L.
The unit is nice and helpful for sore feet. However, it shuts itself off mid cycle and if turned off and plugged in, turns itself on intermittently. I wrote to them immediately and sent iPhone videos but they said they couldn’t view the videos and stopped writing back.