Been purchasing tires from them for year. I understand another company bought them out "Mavis". I called Tire Kingdom or Mavis about my Michelin tires that have worn down to the replacement mark on my tire gauge, just after having 26,507 miles on them. These tires are rated at 60,000 miles. The manager didn't seem to wait to help and ended uo hunging up on me. Never go back!
JS
jspade
HORRIBLE!
HORRIBLE!! ZERO STARS (if I could) The company posted a phone number response to the poor review I also gave them on Google. When I contacted them I was told a regional manager would contact me to discuss the situation. NO employee of the company has attempted to contact me IN ANY WAY whatsoever and it's clear that their so-called response on Google is just a cynical attempt to appear to the public that they will actually work with any customer to provide fair and decent service.
WAY, WAY overpriced. Charged me $375 for 3 ignition coils which you can get for $30 a piece at an auto parts store, then charged me $225 for the labor to install them, which you can see on any YouTube video is an easy repair that would take even a non-mechanic about 30 minutes to do, and should take a professional mechanic about 10 minutes. Total bill was just under $1000 with additional labor hours -- which again should have been minutes-- to diagnose it. REALLY RIDICULOUS. Despite the shop being practically across the street from my house, will not be back here ever again. Go to Tire Kindgom if you want to be criminally overcharged, mislead and generally taken advantage of because that's the actual service that you are going to get.
RI
Richard
Go elsewhere
Go elsewhere. Making an appointment is a joke. Waiting 90 minutes after my appointment and car is still sitting in the parking lot. What a joke
EW
Einat W.
If there was an option for zero stars I…
If there was an option for zero stars I would have chosen it. I made a reservation online and paid their $25 fee to ensure my choice of tires would be shipped and ready to install. When I arrived the sales associate would not deduct my $25 payment from the total, and charged me $60 extra for installation (above the $19.99 per tire( that was never specified in the website reservation. The manager came and I had to show him my bank statement so he would credit the account with the $25 I had payed (although in my reservation it clearly stated that. Then I was given a shot to sign and thankfully noticed they were not giving me the tires that I order. It took them 1 hr to locate the tires while they kept saying it was all on corporate and that they had no hand in any of it (zero accountability!) then I had to wait for another 1.5 hrs to get my tires installed (and I had an appointment!). They couldn’t do the alignment because the machine was broken. It was a truly hideous experience. If you value your time, money and patience do not purchase anything from them. Abhorrent costumer service!
IJ
I.J.I Services C.
Tire Kindom forgot to rotate tires
Today was the third time from the three times I brought my vehicular for tire rotation and oil change
As usual they didn’t rotate the tires
People be aware of this place
They might not even change the oil
DE
DEBI.
I got a flat and had my car towed to…
I got a flat and had my car towed to the shop. The place closed at 6, so they said they would do in the morning and have ready for noon time. They called and said they were just getting started n it. I called at 230 and they said that it would be ready in 45 min to an hour. I called them again at 4pm and they said another hour.
I would not recommend them at all.
Worst customer service.
JR
jorge R.
do not want to work and do their job
went to this place at the sawgrass mall area , spoke with someone with the name of Raul , i wanted to install two tires in my car i had two brand new tires tht i bought from prior , the guy started looking at the tires and he said that i should not use the new tires that i already bought and paid 600$ because the heat and humidity would have afectted them , but they were brand new , he gave BS about my tires and he did not want to install them obviously he did not want to do his job , this place is not good , they are scammers trying to get your money trying to sell you ridiculous stories .
YC
Yesenia C.
How is this fair?
I took my 2013 Honda pilot here as recommended by a coworker at Meadowlawn Middle School, which is really close to this shop and convenient for drop of and pick off of vehicle. The average cost for a Rack and Pinion Replacement is between $1,536 and $1,849. Labor costs are estimated $1,190 and $1,413. In total to fix my car it ran me 2500-3000 this was in 2021, Crown Honda was quoting me at 4500, given I am a teacher with two young daughters I went with the most affordable. Great Mistake! Not a year later the car started giving me the same noise and problems. Took it back to Tire Kingdom and they said there wasn't anything wrong with the car as far as they could tell. Since I am a mom driving a 4 year old and 9 year old to school, I need to have a reliable vehicle to drive my children. I then took my car to car to the Honda dealership where they provided me with a multi-point inspection and told me that they could tell I had recently had installed a rack and pinion but it was not installed correctly and had fluid in the left boot. The diagnostic cost me another $200. Took the paperwork from Honda back to Tire Kingdom and they stated that they will order a new rack and pinion and do all the work for free this was in 2022. Fast forward to 2023 same issue all over again, the rack and pinion was not installed correctly for the 3rd time in a row by Tire Kingdom. But because I had missed to window for the 1 year warranty by a couple of months, they would not replace it again. Now I am looking at spending 4,000 to have the rack and pinion done correctly finally my crown Honda, having already payed 3000 to Tire Kingdom to get it done not once but twice. How is this fair and how can they get away with this??