TiqAssistReviews of tiqassist.com

Response from TiqAssistDec 30, 2025

Thank you for escalating your concerns to us on this matter! You are correct—this price cut is too significant and does not align with the transparent and honest repricing strategy we strive for. To make it right we will be adjusting your sale price per ticket back up to $450 per ticket for the sale. We recognize that this experience with our inventory has not been ideal, and we acknowledge that our policies could be clearer. We are committed to improving the language in our FAQ section to enhance transparency. We sincerely hope to regain your trust and continue our collaboration in the years to come. *UPDATE* - We now offer floor pricing for our clients to prevent sales for less than your desired amount! We aim to prevent any sales for less than our client's desired amount.

Response from TiqAssistAug 27, 2025

Thank you for sharing your experience — we completely understand why this outcome is disappointing. Our goal at Tiqassist is to maximize a customer’s return by increasing exposure across 10+ major resale marketplaces, rather than relying on a single platform. That said, we don’t control the resale market itself. For certain lower-demand games, especially as an event approaches, market prices can fall below face value across all platforms. In this case, data showed that prices for this matchup were trending downward, which is common for games outside of the highest-demand matchups. Ticket prices often drop significantly within 30 days of the event as supply increases and buyers wait for last-minute deals. While some games may not exceed face value, higher-demand matchups typically perform much better and can offset lower-return games over the course of a season. We hope to have the opportunity to work with you on future games where demand is stronger and results are more favorable. *UPDATE* - We now offer lower fees beginning at just 9.9% TiqAssist commission in addition to the third party fee. We also offer floor pricing for our clients to prevent sales for less than your desired amount!

Response from TiqAssistMay 23, 2025

Thank you for selling with TiqAssist over multiple seasons — we truly appreciate the opportunity to work with you. Our pricing reflects the full service we provide, including broad distribution across multiple resale marketplaces, active pricing management, and operational support. While our fees may be higher than listing on a single platform, many sellers choose TiqAssist for the added exposure, time savings, and season-long optimization. That said, we understand our service isn’t the right fit for every seller or every situation. Commission structures are reviewed each season and may vary based on ticket package value and market conditions. We appreciate your feedback and the chance to continue improving our offering. *UPDATE* - We now offer lower fees beginning at just 9.9% TiqAssist commission in addition to the third party fee!

Response from TiqAssistApr 26, 2024

Thank you for your interest in TiqAssist and for taking the time to apply. We review each ticket package individually to determine whether we can reasonably support resale over an entire season. Applications may be declined based on factors such as historical resale demand for the team, seat location within the venue, ticket quantity, or expected market liquidity for that package. More information can be found at https://tiqassist.com/faq/#what-season-tickets-are-eligible This review process isn’t related to capacity constraints, but rather to setting realistic expectations and ensuring that sellers who do enroll are positioned for successful outcomes. If your ticket package changes in a future season — for example, seat location or quantity — we would be happy to re-evaluate at that time. We appreciate your understanding and thank you again for considering TiqAssist.

Response from TiqAssistJan 28, 2024

Hi there — we want to address this clearly, as security is extremely important to us. TiqAssist is not a scam or fraud. We are a verified resale partner with official ticket marketplaces, and all listings require ticket verification before they can be sold. For some integrations, this historically involved account authentication so we could confirm seat details and securely transfer tickets upon sale. That said, we understand not all customers are comfortable providing login credentials. For that reason, we now offer alternative selling methods that do not require sharing account credentials. These options are outlined here: https://tiqassist.com/alternative-ways-to-sell-with-tiqassist/ When credentials are used, all data is encrypted in transit and stored securely, and credentials are never shared or used for anything beyond ticket verification and fulfillment. We do not access tickets outside of authorized sales, and we do not share user data with third parties for marketing or promotional purposes. We appreciate you raising this concern, as it gives us the opportunity to clarify our process and ensure sellers understand the options available to them.