TipaltiReviews of tipalti.com

bad experience or tried contacting support to recover my account and no response from them already reported the site to google

Since my company moved to Tripalti, my salary hasn’t arrived on time and I have to manually coordinate it with our finance team. Their lead times are not accurate and their customer support team do not solve anything. Last month, their system indicated that my salary had been sent on a specific date, and yet it was only when our finance team sent an angry email 3 days later that the funds appeared in my bank account.

A completely dysfunctional platform. We couldn’t use it even for a single day and immediately requested a refund. Instead, we were told to register on the platform as freelancers and pay the money to ourselves. This wasn’t possible because the system doesn’t accept European bank details. After multiple explanations, they finally agreed to issue the refund manually but warned it would take a long time. We agreed. A month later, they again told us to register as freelancers. We repeated that we couldn’t - and since then, complete silence. It has now been six months since we requested the refund. They no longer respond to emails. Our money - just over €3,000 — is gone. Tipalti is unlawfully withholding funds and ignoring all communication. Completely unacceptable. Do not waste your time or money on them. Strongly not recommended.

I have asked them to be removed from their database numerous times and more than once pointed on their non functioning email unsubscribe page, which says "Enter valid business email address" refusing to unsubscribe my gmail address. Yet, next email "Get paid in your local currency from Infolinks" where Infolinks claims they have no data about me. It is TIpalti responsibility to remove me from their database on my request.

Does take way to long to receive the Money. I used it on a Site to Withdraw and wanted it via PayPal wich should be no Problem to do that Instant, Even automatically. It takes days for them to press one Button.

bad bad payment

The bad payment system

Expectations vs reality They onboarded us falsely, Half of their systems are manual They donot guarantee the delivery of payments They make payees as payable or not payable Payable in simple terms (will be paid) or wont be paid -- then for payable, in their system, docs missing or some details missing etc. Funny part is they donot notify your system about it, you need to read the text from their portal in html pages. Lol, working manually. If you want automation, forget about this joke company. They promise you something and they donot give them in reality.