John S.
Careful of Tariff and other charges after the order.
This appears to be a nice company struggling in this uncertain tariff confused world. Once I placed my $2000 order, I was charged another$250 w/o explanation. When quarried, they mentioned tariffs and other administrative costs. It felt more like extortion. This charge should have been communicated up front.
Response from Tiny House EssentialsSep 19, 2025
Thank you for your honest feedback. We’re truly sorry to hear about your experience and how the additional charges were handled. We understand how frustrating and unexpected that must have felt. Transparency is very important to us, and we clearly fell short in communicating tariff and administrative fees before your order was placed. We’re working on improving how these costs are explained upfront so customers never feel surprised or misled. Your input helps us do better, and we appreciate you taking the time to share it.