Kelly H.
The Magic Castle is definitely tiny—and…
The Magic Castle is definitely tiny—and full of LOTS of tiny pieces and incredible little details! We were making great progress until we got to the light installation. Unfortunately, even though we tested everything carefully, the lights didn’t work and the circuit board became overheated. I sent a quick email to Tiny Craft and received an immediate response. They were incredibly helpful and, without hesitation, shipped us a replacement light. It was so refreshing to feel like I was communicating with an actual person who genuinely wanted to help rather than a chatbot! Thank you, Tiny Craft, for the prompt response and excellent customer service. We’re looking forward to getting our Magic Castle lit up and finished!
Response from TinycraftSep 23, 2026
Hi Kelly, Thank you so much for your lovely review! We’re really glad our team was able to help quickly and get a replacement light sent out to you. We hope you enjoy finishing your Magic Castle and seeing it come to life with the lights on. We really appreciate your kind words and support! Warm regards, The TinyCraft Team




