TingfireReviews of tingfire.com

I received a notification on my phone of a fire hazard and what I needed to do. It was little confusing being asked to send a bunch of pictures. I sent what I could figure out and called the number. Right away they knew that the problem was in something hooked to a timer that came on at 8:40 pm and went off in the morning. Right away I knew it was my outside lights along the driveway. They held on the phone while I shut the lights on and off. Even with the timer in the off position the tech saw arcing. The only way it would stop is if I shut the breaker in the garage sub panel off. So I left it off until we could find the exact problem. Then noticed the top of one of the light was broke and water had been getting into the fixture. Replaced fixture. Ting monitored for 24 hours and then let me know that every thing looked good and there was no more arcing. I was VERY impressed with the whole procedure and how knowledgeable the people on the phone were. I received the Ting thru my State Farm home owners plan for free. And I can see why. It very likely saved my whole garage from going up in flames. Would def recommend.

Ting (Ting Fire Safety Team) Sep 3, 2026, 12:04 PM EDT Hi Paul, I just saw the wonderful testimonial that you provided. Thank you so much for taking the time to share it! To help other families better understand what electrical fire hazards can look like before a fire starts, would you be willing to recommend us on Trustpilot? You can simply copy and paste your story from below: I forgot I have this valuable tool. It was provided by my insurance company and is invaluable. I received a call from Ting but did not get to phone in time. I then was looking at my email and saw one from Ting. I opened it, and it said I was having electrical problem. I called Ting right away. The lady I spoke with was very cordial, Nandini. She helped locate the problem, and we will be replacing the fixture this weekend. It was a great experience and was unexpected, as I didn't know there was a problem in that fixture. Thank you, Ting, for finding that problem before we had a fire. Review Us on Trustpilot We're grateful to be part of keeping your home safe, and we appreciate you helping others do the same. Thank you again, and stay safe! Nandini Ting Fire Safety Team 877-330-8100 We’re transitioning to a new company name: Ting Labs. During this change, you may receive messages from both @whiskerlabs.com and @tinglabs.com. Both are legitimate and safe to open. Thanks for your patience as we make the switch. This email is a service from Ting Fire Safety Team. [RRXY5X-0DD7R]

Great device, easy to use, gave great detail of recent community power outage, awesome staff! Highly recommended. Worth its weight in gold!

There was arcing in my wall. I learned about it from Ting - emails, texts and I think there was a phone call as well. I thought I knew what the problem was. The Ting agent had me unplug the light I thought was the problem and they watched to see if it stopped or continued. They kept in touch for several days until it was obvious that the problem had stopped. I was happy that a problem was recognized and solved before any damage was done. Ting was provided by my insurance company.

We had an arcing event happening and we tracked it to a couple sources, both of which happened to be great value led bulbs that were reaching the end of life and were flickering and causing some electrical disruptions. My whole team all worked with me to resolve this. M&Z you did a great job. C, you've got good people working with you

I received a message about a detected fire hazard at my house. Called the phone number provided. Once I was back home Ting walked me through various steps to pinpoint the trouble. Ting arranged for an electrician to come out to my house to locate and fix the problem. Ting continued to monitor the situation and requested that I call out my service provider to check my lines and run tests. Ting was there assisting and monitoring every step until the problem was resolved. My Ting Monitor is provided to through State Farm Insurance. It provides an invaluable sense of comfort knowing my house is constantly being monitored.

The hazard was apparently a damaged neutral line coming to the house. Ting sent an email and a text that there was a hazard and we should contact the electric supplier and tell them that this is an emergency. I called them right away and they were here within a couple of hours. When I told them what Ting said they were skeptical. "We'll look but if we don't find anything, you should probably get an electrician." After doing their testing they found that, indeed, the neutral feed was at fault. They said they've seen worse but there's no doubt that this needs repairing. I asked and they hadn't ever heard of Ting. There's no way that we would have known that there was anything wrong with the feed. Ting found it. Ting's sensitivity was great. I don't know if, in fact, it was an emergency that could have caused a fire. I'll take Ting's word for that. But this wasn't just Ting promoting itself. There was a problem, Ting found it, and it got fixed. I am telling everyone I know about this product and this service.

We had no idea the squirrels had chewed through our ground wire outside and we were getting dangerously high voltage into our home, potentially causing a fire. For some reason, my iPhone off-loaded the app so I didn't get the notifications, but Ting persisted, and sent me both emails and texts. The text is what did the trick, and brought the issue to my attention. Very pleased State Farm provided our Ting, but I'd have gladly paid for it knowing what I know now!