TingfireReviews of tingfire.com

One of my surge protectors was getting too hot. I received emails and phone calls concerning this issue. I do not remember the name of the lady that helped me but she was extremely nice and very helpful, we figured out the issue quickly and got rid of the problem

Excellent service. Ting performed great!

A fire hazard in one of the rooms in the basement. I heard about from the Ting team and it was resolved because when we found out where the problem was, I could turn off the breaker to that room permanently. I don’t use that room any longer so I don’t need it on.

Ting was provided to us by State Farm. We were in Belfast when I got notices of a hazard detection. Ting worked with my neighbor to try resolving it. When we returned, I followed Ting guidance and found the problem. I may have to determine whether the issue was a surge protector or the wall outlet it was plugged into. The interaction with Ting was far above expectations.

I received our Ting monitor several months ago courtesy of State Farm. Recently I received an alert on my phone that Ting found an issue that required immediate remediation. After uploading a few pictures I initiated a chat session with Rob. Based on the time of day the issue was detected we were able to eliminate lights and devices until we determined that a power strip for our TV and stereo was the culprit. After replacing the power strip with a new one Rob and Ting continued to monitor to ensure there were no more issues.

I got a text and an email notifying me that a fire hazard was detected in my house. Soon after I got a call too, to get some preliminary information. The next day was another call with an extensive exploration of all possible causes for the alert. It was found, removed, and then watched for several days to ensure all was well. I would have never known or even guessed I'd had a problem - probably until too late. The rep was friendly, understanding, helpful and determined. The communication was exceptional.

I was having a lot of brownouts at my house. I was contacted and they helped me troubleshoot. They quickly got an electrician and help find the source. All of the interactions were amazing and they paid the electrical company super fast. We have this through our Farm Bureau Insurance and I’m beyond thankful they helped keep my family and home safe.

To start I have to say I was kind of skeptical of this Ting thing wasn’t sure I’d ever need it. Our home is only 5 yrs old. Until Ting contacted me I was unaware of a problem. They were tenacious at identifying the problem. After several different attempts to narrow the problem down it became necessary to contact an electrician. Ting took care of all that. They have a network of company’s to handle issues. John from Archer Electric came by within a couple days. We recreated a couple tests again then John noticed a discolored neutral wire at the arc fault breaker in question. It was determined that replacing the breaker would be the best practice under the circumstances. The breaker was replaced and Ting monitored my system for several more days to ensure the fix was permanent. It was thankfully. So I’d like to thank Ting and John for a job well done. I'd have to say I’m now a believer.