The best part of the whole adventure has been getting to know Tim. Small businesses are the best and the 1-on-1 relationship you can build with an owner are invaluable. Tim is professional and personable, and quickly responded to all of my emails. He kept me up to date with detailed pictures of the restoration, and clearly worked out the specifics for shipping. As others have noted, Tim does an incredible job of toaster repair and restoration. I was completely gobsmacked at how brand new looking my T-20-B was upon it's return. And it works like new, as well. Better even, with the improved grounded wiring. The special return packaging and included retro Sunbeam poster were lovely added touches. To help save him a little money and protect from porch pirates, we decided to ship my toaster to my workplace. Tim got in contact with my boss and the two of them worked out a way to surprise me with my perfectly restored toaster – on Christmas Eve!
My T-20-B was my parents' wedding toaster from 1955. It's the only toaster I knew growing up and we used it up until the early 1990s when it quit working. But I couldn't bear to just toss it. I stored it in my basement for 30 years, hoping to find a way to repair it one day. I am now enjoying the best toast – I'd almost forgotten how good it can be. I am so pleased to have found Tim's Toasters.
JJ
Josh J.
Immaculate restoration of the best toaster ever
Tim restored my Sunbeam toaster to immaculate condition. The chrome shines like a lake under the moon, and the toaster itself makes the best toast I've ever had. The toast is cooked evenly all over to the desired degree of doneness. It even toasted Ezekiel 4:9 flourless bread perfectly. This is one of those rare gifts that will be both treasured and used daily, for a lifetime.
BR
Bruce
Back in the late 50’s and early 60’s
Back in the late 50’s and early 60’s, my parents would take us kids to visit our grandparents. Being a young shaver, I was amazed and intrigued by how their toaster worked. The piece of bread placed in the toaster would slowly go down and then would slowly rise as cooked toast automatically. As the years passed, sadly my grandparents passed away. Knowing how much I had always liked the old Sunbeam toaster, my parents ask me if I would like to have it. I was very happy to have inherited it, and for a couple of decades it had been working fine, but about a month or so ago it stopped working. Not wanting to get rid of the toaster, I took it upon myself to see if I could fix it and was amazed to see the manufactured date stamped inside: Jan. 31, 1956 (Sunbeam model T-20B). WOW! It had been working for 65 years! I did the basic tinkering with it, cleaned it but to no avail as it still wouldn’t work. I search the internet looking to see if I could find anyone who repaired these types of toasters. Nothing showed up except a few places where you could download a “fix it yourself” manual, if you wanted to try it, but it wasn’t for me. I searched a little more and ran across “timstoasters.com”. Initially, I just wanted a repair, not a total restoration, but after talking to my wife and then with Tim about what he does in restoration, I decided to send it to him for the total restoration. My wife and I decided the toaster had become a treasured family heirloom that we could someday pass down to the kids in our family.
When we received the toaster back yesterday, we were shocked in amazement! The toaster looked brand new, inside and out just like it must’ve looked back in1956 when my grandparents bought it! It truly exceeded any expectations we had for what it might look like coming back. Tim is a magician with who clearly enjoys and takes great pride in his work. Not only did he repair and make the toaster look and function like new again, but he also returned it in a beautiful “retro” toaster box (which will be kept as a treasure now too!) with repro of an old Sunbeam Toaster ad which we plan to frame and hang in our kitchen. There were also some great instructions on care and maintenance of the toaster. My wife and I joked that the toaster looks so great now, that it should be put in a case on display in a museum! We almost don’t want to use it because it’s so clean and shiny, but we know we will.
Tim really knows his stuff and kept us well informed with e-mails and lots of pictures he took while working on the toaster. Tim is both very professional and kind. Thanks to Tim, we now have great working toaster that will stay in our family for generations to come. We highly recommend Tim’s Toaster to anyone and everyone who has a toaster needing repair and restoration! Thank you Tim!
AC
Alan C.
Super restoration of my Sunbeam
Tim restored my mother's Sunbeam T20B. It was mfg 9/28/54. This is sort of a family heirloom for me, since it was the only toaster she ever had and that I ever knew. It had stopped working. Now, it works perfectly - AGAIN.
Tim's service and craftsmanship is beyond belief. My toaster now is basically brand new, the same as it was when my mother bought it new in 1954. As for service, he communicated along the way and sent me dozens of pictures of the restoration - in fact, his emails with pictures overloaded my inbox! haha
I won't repeat all the other reviews you see on his website. These are all similar stories and my experience with Tim was the same.
Tim's work is fantastic. If you have a Sunbeam toaster that you want to have restored, or want to buy one, I can tell you that Tim is the guy you need to contact.
DA
Dawn
Love my “new” toaster from Tim
Love my “new” toaster from Tim! Not only is it a thing of beauty but it’s fun to watch. The toast truly comes out perfect. Taking it out of the awesome box, it looks brand new! Tim does a fantastic job of restoration right down to the new vintage style cord. I had purchased a vintage toaster years ago and tried to get it restored by a company in Vegas that had a show on TV. They didn’t even return my email! Tim is very kind, polite and responsive and I feel very fortunate that he had a gorgeous T20B available for me to buy. It will now be in my family forever, nothing like this was passed down from my parents or grandparents. It may be in the will😉. Love the special things Tim does with the packaging, etc. I’m having my daughter make a special quilted cover to keep it safe. Thank you Tim!
SS
Sally S.
Only the best
My name is Sally Paulin. My husband and I reside in Franklin, Indiana. Tim Wilson just completed restoring a beloved Sunbeam toaster for us and asked that I contact you with my thoughts on his service, so here goes!
My mother worked at Sunbeam in the 50's. She made these toasters, or parts of them anyway. For over 50 years my Sunbeam T35 sat on my counter and made countless pieces of toast, pastries, etc. and never had a hiccup! Mom used to tease me that she made it well so it was a standing agreement between us that she made perfect kids and a perfect toaster!
In April of this year, my beloved mother passed from this life at the age of 91. The day I came home from her funeral in Chicago, our toaster decided to die too! I swear it was nothing short of weird that the toaster broke when Mom did and my 4 other siblings and I all thought it really would be like Mom to pull a joke like that.
We tried to fix it, but there was no way. It required an expert in a field that apparently has long died, so the hunt was on. I found a gentleman in Ohio who was undergoing some medical treatments and had to retire, but he had sent all of his business to Tim. I immediately contacted Tim and within a few days, our toaster was on its way to be refurbished by an unknown person in London, Ohio. This appliance means the world to me, as you can imagine, so sending it out to a complete stranger in a different state was really a big step.
I cannot tell you how many e-mails Tim and I exchanged and some just for fun. He kept me informed at every step of the way, even sending multiple pictures. The communication is absolutely everything you would wish for when it comes to service, friendliness, and caring. Tim has it all!
We received our toaster back the other day, packed in a box matching that which it would have been packed in 70 years ago, but this time with our names on it: "Reconditioned for Steve and Sally Paulin, December, 2021." There was a beautiful poster that came with it that was a copy of the original ad (see picture), but more importantly, our toaster gleamed both inside and out! She was sporting a brand new (and safe) plug, and every inch of that toaster was a pristine as the day it left the factory in Chicago!
Tim did not let us down. My only wish is that there were more like him in this world because it would be a much better place to live! His knowledge is beyond compare, but his work ethics and caring just showed in every part of his work.
If you need a recommendation, this is mine for Tim. I hope that we never lose craftsmen like him, and that our throw-away society can see the benefits to just having an old toaster with lots of memories that can now be passed down to our granddaughter with pride.
I have enclosed a rather poor picture of the toaster after it arrived at our home the other day. I could not capture the gleam of the triple chrome finish, but I did try! We immediately toasted a piece of homemade bread and "toasted" Tim and his expertise, knowing how proud Mom would have been to see it back on our counter.
Thank you, Tim.
HS
Hal S.
The 1953 Wedding Present
In 1953 my parents were married and one of their wedding presents was a Sunbeam T-20-B toaster. After that wedding in Maine it went with them to their first home in Mississippi. In 1957 it made its move with my parents to Massachusetts where it has resided since then. It has been one of the staples of the home they built in 1960 and has outlived them both. Today I live in the same house with the same toaster. Recently the original cord, which served as the toaster's life line, gave out after 68 years. After searching at all of the local small appliance repair shops I found Tim's Toasters online. It was Tim that was able to provide the one cord that was needed to restore the T-20-B to its full glory. He has been kind and helpful in getting back a toaster that not only makes a perfect piece of toast but back to an item that was a part of the home and family I grew up with. Thanks Tim!
Hal S.
TJ
Theresa J.
Exceeded all expectations
My T 20 has been in the family since purchased in 1950! Still worked perfectly except that worn cloth cord became unsafe. I feel very lucky to have found Tim's Toasters online. His prompt response, thorough instructions and new, beautiful cloth covered, grounded cord made all the difference! thank you