my last journey for umrah was amazing trip, As i Booked my package from Times travel with the Mahmood agent he was excellent person who guided me in all the way of umrah journey and that too with best price Thanks for him.
ZQ
Zahra Q.
Great prices
Minahil was great, used this company to book for umrah.. was a great experience, flight hotel and transport was all included in the package and made my experience so much easier!
HB
Hannah B.
Suing for stress and all related costs.
i have just been advised that because the agent failed to check the booking details with regards to first names an surnames I (not the agent or the company) must pay an additional fee of more than £600!!
I am furious and my sons are now caused harm.
Even worse i paid in full for the flights and the agent who made the mistake is telling me that i will not recover the money paid just minutes ago!
I will be suing the company for all losses!
It was up to the agent to check the first names and surnames. He failed to do so.
I will sue for damages and losses within three months. I will sue for all costs in taking the company to court. As a lawyer and a customer and a woman with two young sons I would expect the final claim for the negligence around ten thousand pounds. If anyone else on here wants to sue them please review here.
ZS
Zainub S.
Outstanding experien
I have used this company 2 times to book Umrah in the month of ramadan and I must say wow! They give accurate details, prices and you can ask them anything they will
Have the answer.
I booked through brother Saad and my experience with him has been outstanding. He was always available and answered my queries in very good timing. I booked for last ten nights of ramadan and eid and Saad
Advised me theoughout the journey.
My journey was absolutely stress free as my hotels were beautiful and comfortable. He explained there would a shuttle service and everything was exactly as he had told me. He advised me
To take train from makkah to madinah - again another stress free journey as we took his advise.
If I were to book again, I would 110% go with cheapest umrah again.
They are a reliable and trustworthy company.
Thank you again to Saad and Mr. Zee
PB
Polina B.
SCAMMERS!!❌❌❌❌ NEVER RETURNED MY MONEY
SCAMMERS!!❌❌❌❌ NEVER RETURNED MY MONEY! HORRIBLE PEOPLE ANS A HORRIBLE COMPANY ⚠️⚠️ SHAME ON THEM‼️‼️‼️
BB
Bob B.
Hi to all I’ve left a negative review…
Hi to all I’ve left a negative review on here
But now all has been sorted out by minahil one of company representatives
They said I’m going to get full refund in time scale of 3 to 4 weeks
Let’s hope all goes well
Will update
MG
Mr G.
A Decade of Seamless Travel: My Review of Times Travel Agency
I have been a loyal customer of Times Travel Agency since 2010, and I can confidently say that they have consistently delivered exceptional service with every trip I've booked. As someone who frequently travels to Pakistan, averaging 2-3 trips annually, finding a reliable travel agency has been paramount. Fortunately, Times Travel Agency has exceeded my expectations time and time again.
From the moment I make my initial inquiry to the completion of my journey, the team at Times Travel Agency has always been professional, efficient, and attentive to my needs. Their attention to detail and personalized service make every booking experience seamless and stress-free.
One of the aspects that truly sets Times Travel Agency apart is their dedication to customer satisfaction. Regardless of whether I'm booking a flight, arranging accommodations, or seeking assistance with travel documentation, their staff goes above and beyond to ensure that every aspect of my trip is taken care of with precision and care.
Moreover, in the rare instance where unforeseen circumstances arise, such as flight delays or changes in itinerary, Times Travel Agency has consistently demonstrated their reliability and resourcefulness in resolving these issues promptly, allowing me to travel with peace of mind.
Over the years, I have come to trust Times Travel Agency implicitly, knowing that they will always prioritize my comfort, convenience, and safety. Their commitment to excellence is evident in every interaction, making them my go-to choice for all my travel needs.
In conclusion, if you're seeking a travel agency that combines professionalism, reliability, and exceptional service, look no further than Times Travel Agency. With a decade of flawless experiences under my belt, I wholeheartedly recommend them to anyone in need of travel assistance.
Response from TimestravelMar 28, 2024
Dear Mr. Gul
Thank you for your continued loyalty and kind words. We're delighted to have consistently met your expectations since 2010. Your satisfaction is our top priority, and we look forward to serving you with excellence for many more years to come. Safe travels!
SJ
Shazadah Jasim B.
Times travel really look after you…
Times travel really look after you from start to finish I would recommend using them for all your needs!