The staff was incredibly friendly and helpful throughout the entire process, from planning to execution. They took the time to understand my travel needs and preferences and helped me find the perfect vacation package.
HA
Hassan
Fast service, no complaints.
Booked flights to the middle east, got them instantly and at a good rate
SG
Sadia G.
STAY AWAY FROM THIS COMPANY
This company is absolutely thief, I spoke with a women called Fatima to book for UMRA ticked on 13th of November, we agreed the price then she asked me to deposit £200 as it was evening time but I will pay the rest of the money in the morning, at about 10:00 am I called, no answer I texted her asking to send me the ticket details so I can pay the rest of the money but bo contact whatsoever, I tried many times but no answer, contacted the office in Tooting and spoke with their manager called AMIIR, he checked and confirmed that I paid but he said I have to wait 7 day, I called again and the staff as soon as recognise my voice they say we can’t hear you, several people called asking AMIIR they say he is busy call back , I am still waiting my money.
THEY ARE LIERES, THEY CALL THEMSELVES MUSLIM BUT A MUSLIM PERSON DONT STEAL AND DONT LEI, PLEASE STAY AWAY FROM THEM UNFORTUNATELY I DIDNT READ THE REVIEW BECAUSE ONE OF MY FREIND RECOMMENDED ME WHICH IN THE END THEY BLAMED ON HER THAT MY MONEY SHE WANTED TO BOOK A TICKET FOR HER, WHICH IS LIE AGAIN, STAY AWAY
MM
Mo M.
A travel agency that goes all out to accommodate …
I have booked twice with Timestravel now and after this recent experience in particular, I just had to leave a review. In all my years of travelling I honestly haven’t received such excellent service from a travel agency as I did with Timestravel. I had to change my departure date and Harris and Adam really went all out to help me. They were efficient and treated my request for date change with urgency and literally they got me on the next available flight.
I’ve had dealings with agencies where they are difficult to get hold of, especially once you have purchases your ticket. But Harris responded to my messages even when he was on holiday!
A real big sincere thank you to Timestravel cos without you guys I wouldn’t be sat at the airport right now.
NZ
Noorulain Z.
Do not go to this company
I never leave reviews but this company are a scam! After guaranteeing us a refund due to cancelling tickets same day we paid them, they have lied to us for two months , claiming their bank accounts are frozen, backtracking, changing stories every time we phone and being incredibly rude to us. They’ve also lied to us and pretended to be management when we rang when it was just call centre employees. They have made multiple lies and we are now taking this claim up with ATOL due to them holding our money hostage and pressuring us to pay the deposit through bank transfer (DODGY)
DM
Dhiba M.
I must say the service was amazing
I must say the service was excellent,must give a special mention to one of the employers named Asfand who gave us a great package and constantly checked on us even during the trip to ensure everything was going smoothly.Would definitely not hesitate in the slightest to book with Timestravel considering the service and reasonable prices/packages which they have at offer.
Thanks
AM
Amphibious
Unprofessional
This is a very unprofessional travel agents sent an inquiry and got a WhatsApp call in the middle of the night. Next morning had a phone call the guy spoke like if he just landed in the uk poor English
Response from TimestravelJan 11, 2023
Hi Amphibious
Sorry to hear about your experience. Please note we have a 24 hour service center on international timings.
Do you have the details of the agent you spoke to?
KB
Kamel B.
Great stuff from times Everything on…
Great stuff from times Everything on time
I wish I do deal we them next holiday