TimeSolvReviews of timesolv.com

Response from TimeSolvOct 21, 2026

Thank you for sharing this, and we're sorry for the slow reply. It's hard to hear that your experience has gone from responsive and easy to frustrating, and that's not the standard we want to hold ourselves to. You're right that pricing changes should be clear and easy to find, not something you discover in a footnote. We take that feedback seriously and have shared it with our billing and leadership teams. We'd welcome the chance to talk with you directly, review your account, and make sure any questions about your pricing are fully answered. Please reach out to us at [email protected], and mention this review so we can follow up personally. – The TimeSolv Team

Response from TimeSolvOct 21, 2026

Thank you for sharing your experience, and we're sorry for the frustration this caused, especially so early in your time with us. Being overbilled and then struggling to reach support is not the experience we want any new customer to have. We've since corrected the billing error on your account and issued the appropriate credits, and we've confirmed this won't be an issue going forward. We've also made improvements to our support team so customers get timely responses. If you have any remaining questions about your account, please reach out to us at [email protected] and we'll make sure you're taken care of. – The TimeSolv Team

Response from TimeSolvOct 21, 2026

Thank you for your feedback, and we're sorry for the frustration of not being able to reach someone when you needed help. Waiting days for a call back is not the level of service we want to provide. We've since made improvements to our support team and processes, and we are now consistently meeting our response time commitments. We're committed to making sure customers can get timely help when they need it. If you have any open questions or issues, please reach out to us at [email protected] or via phone at 1.800.715.1284 and we'll make sure you get a prompt response. – The TimeSolv Team