Roberta L.
Honest advice and great communications
I am giving Timeshare Specialists a 5-star review not because they resolved my timeshare issues, but because my representative, Dallas Peuse, was up front and honest in telling me that he could not help us exit our Welk Desert Oasis timeshare because it would require interfacing with the Bureau of Indian Affairs, and would very likely be unsuccessful (we were aware that the resort was operating on a 99-year lease from BIA). He advised me not to give any company money up front to assist with this exit as it would almost certainly be unsuccessful and our money lost. Additionally, when I asked about a second timeshare with Diamond Resorts, Dallas gave me the contact information to deal with Diamond directly as they normally work with their owners to facilitate exits. I was impressed that Dallas didn't try to steer me toward using Timeshare Specialists to do something I can do on my own.



