Timeshare ComplianceReviews of timesharecompliance.com

UPDATE: Timeshare Compliance we would like to Thank you for your post. However, it has been almost 5 months since you posted. The only notification we received is your post on Trustpilot. After attempts to contact your company for a written document showing the results, all I get is we are working on it. It still shows up on my credit report. So now it's been almost another 20 months and we are still here. I would like to Thank Rachael. She seems to be the only one who showed real interest and would explain things to us instead of the usual "we are working on it". However the last couple times I have contacted her there has been no response from her it was passed off to someone else. I hope she is doing well. We are about to send Timeshare Compliance an anniversary card next month for 3 years of frustration. They have destroyed our credit. Yes they are still working on getting it restored with many different companies some we have had to pay (on top of the original payment we paid)others did not. None of them have been successful. This on top of the fact that we have seen no success in getting out of our Wyndham Contract. We get the standard email every so often saying they are working on it, but it takes time. They sent a letter to us to sign and send to Wyndham over the summer and it looks like we are starting all over. Wyndham is now sending us statements again, which they stopped over a year ago. Not seeing any progress. We have to contact TCS to get updates and now we have sent 2 emails requesting updates with no response not even the auto response we use to get when the email was sent. We have been told NOT to contact the lawyer many times. I have questions the Case Rep Supervisor cannot answer, but we cannot have contact with the lawyer. We were told when we signed, it would take about 18-24 months. We have been told Wyndham is difficult to work with, TCS knew that from the beginning. They have used Covid which we understand, however, we still have the internet to work with just like everyone else. We are very disappointed and frustrated with this company and feel that we tossed our money and credit rating in the trash. And thousands of dollars gone, higher interest rates on car loans, not able to take advantage of lowering interest rates on our house payments etc This looks to be the worst mistake we have ever made.

My dealings with them were horrible. I was passed around to about 5 different "lawyers". Finally Hilton showed me as default and transferred my deed back to them. I really don't think this company did any leg work on trying to get me out of it they just let it go into non payment. The this company called and was shocked that this happened. But said we protected your credit history, that's what we do. So I would either stay on top of them all the time or not hire them at all. I wrote another review of them a few years ago.. you might want to read their response....**Update** I received a call from Rachel at TC. I finally got to explain to her my frustrations with her company and she explained why it happened the way it did. Maybe I was the one case that didn't get handled the right way but now I understand why. So in the end Rachel made it better and we are out of the timeshare!

After we entered this comment, Timeshare Compliance reached out to us to make things right. We spoke with Mo and Joanne, we decided to go with them. they’re sincere making things right and we’re hoping that this will continue to the end of our case. ___________________________________ I came here to make a comment about my experience with a representative from this company his name is Taylor Otto. However, the one star rating says it all. The man was rude, abrasive and disrespectful.

TimeShare Compliance & Mccroskeylegal are crooks that took several thousand Dollars & have don"t jack shoot !!!!

After years of waiting, but being REQUIRED to pay 100% up front in case the case was closed quickly is absurd. You did the job. Not quick and not clean.

Update: After posting previous review, Timeshare Compliance was adamant about finding my client file and offering help. I'm now in a new credit monitoring (that they say they will pay for) and I've had more active communications with the company. I'll give them a few months to see what happens. I guess it's true when they say, "the squeaky wheel gets the grease." Paid their fee, partially via credit card, and the rest via their payment plan, which has the same interest rate as my Wyndham timeshare mortgage. Fee was approximately 15% of the remaining balance of the timeshare mortgage. I was getting scarce interaction via email from the company while I was still paying on the plan. Once the plan was paid off, I have received even less interaction with company. The customer portal now seems to be non-existent. I have no progress updates from them on my case. They had me sign up for a credit monitoring/repair company that charged me $50 a month to do absolutely nothing. After 3 months, I canceled that. They called/sent an email about the inability to review my credit online via the company. I told them that it was not helping me and I was not willing to continue to pay for no service. My credit score bottomed out at around 510 due to credit card usage, high balances, and late payments on the timeshare mortgage. I have slowing regained a decent score in the mid 600's that is allowing me to get a loan to pay off the credit cards that I used to pay part of their fee. I still have a default on the timeshare mortgage that they cannot, will not help with removing since they failed to prevent it from occurring in the first place, as they stated in their initial case assessment. I stopped faxing/scanning & emailing the Wyndham statements to them about a year ago. It was costing me additional money to pay for the faxes, and/or fax credits. Since I no longer owe Timeshare Compliance any money, refuse to pay for credit monitoring that does nothing for me, or waste time sending in the monthly statements from Wyndham Resorts and Wyndham Rewards (One bill for the mortgage, one bill for the maintenance fees), I have not heard from Timeshare Compliance via phone, email, text, or regular mail. They have not helped me, they only took my money. I would be in the same situation as I am now, but without the credit card debt if I has just voluntarily stopped paying my Wyndham timeshare mortgage/maintenance fees. I do not recommend using Timeshare Compliance or any other timeshare exit company. Save your money and just stop paying the mortgage if you still have one. If your timeshare is paid, sell it. If it can't/won't be sold, just stop paying the 'maintenance fees'. You'll be fine in about 7 years after they stop billing you, write a charge off on your credit report, and it eventually falls off your report. Best advice, NEVER BUY A TIMESHARE TO START WITH!

Yes, they got us out of our timeshare, but we had no other option than to accept a very expensive loss (we got nothing and the timeshare group got everything). No assistance in acquiring the known tax documents to rectify the tax bill that we were victimized by for a second time. The timeshare group kept all of our money (tens of thousands), the timeshare compliance group got paid well by us too, and we still ended up having to claim the owed balance as income on our taxes. Thanks for nothing!!

Very poor follow-through. The customer portal was touted as a way for us to keep apprised of the progress on our exit process, but has been poorly maintained. We have received emails telling us of progress made, but have found no mention of it on the portal. Our rep has to appeared to have changed multiple times, but the new reps don’t contact us by email. When I email a pdf of a Wyndham bill, I do not receive any verification that it has been received or any action taken. As far as I can feel, the only thing this process has netted us is owing almost $3,000 in late fees, and an initial outlay of nearly ⅓ of the amount we owed on our Wyndham loans. At this point, we would not recommend Timeshare Compliance to anyone considering them.