Timeshare ComplianceReviews of timesharecompliance.com

I judge a company on it's word and performance. My case has lasted years, YEARS, though I was told it would be 18 months. Paid in full. But no one has completed the contract. If I hired a landscaper to do my home, paid them in full, and, after years, still didn't have the job done (no matter what the excuse), what would you rate them? If I could give a negative star, I would.

I think this is as big of a scam as the timeshares companies. My cancellation process was started December 2022. The lawyer was paid March 2023. We were told that the C&D letter would be sent in 30-90 days. I kept asking for updates so in November, I was told the C&D letter was sent July 28 2023. I was also told I would get quarterly updates. I hadn't heard anything since November so I reached out yesterday. Now I'm being told the letter was sent Nov 17 2023. My process started in December, so for 1 year NOTHING was done. I was also told that the lawyer gives the developer (timeshare company) several months to respond. I am still getting billing statements from the timeshare company with late fees attached to the payment. It's been almost 1 1/2 years and nothing has been resolved. I'm being told to be patience and wait several more months which will bring this to 2 years. This is as bad as the timeshare company saying the presentation will take 45 minutes and they keep you for 5 hours. I was told my timeshare would be cancelled and 1 1/2 years later NOTHING!! Just a waste of money that they won't refund!!

You owe me almost $7000. I’ve been waiting since October, when you told me it would be 60-90 days. In January you told me it would be Feb 9.

We signed up with Timeshare Compliance nearly 3 years ago to help us get out of our impulse timeshare. We did what was asked and paid their fees, which were about half the cost of the original timeshare. We were told most timeshares get released in about a year’s time. Again- for us it has been nearly 3! I keep hanging on, wanting to trust the process, but I don’t even get updates!!! We have no idea what is happening, where we are in the process, what in God’s name is taking so long, and what to expect next. I’m still getting certified letters from our TS company and I dutifully forward them as requested but never hear anything from compliance. I have left emails and have tried reaching someone over the phone but either can’t reach anyone or I get the same generic responses to my questions. And by that I mean I don’t get answers at all… simply stating that based on your communications it looks like you’ll be released soon. EVERY TIME. Then nothing. Same letters for over a year! No change. So now my credit is in the crapper with no end in sight or hope of resolving this. I’m defeated and lost and continue to get zero help from this company who we thought were the best based on our research before we went ahead and tried to work with them. Take my advice and run. Don’t trust them. Maybe look into a local lawyer who can direct you better on where to take your money and time if you want out of your TS.

So after looking for a company to handle my timeshare exit, I went with TSCompliance. I turned down 2 other companies based on what I saw in reviews. Spoke with James Goodman. Assured me they were the best. They would handle everything. handed me off after some delays on my end. (I admit my faults!) need to really check them before I send the 2500.00 dollars. Then the handed me off to MXM LEGAL. Here is were it goes downhill. James and TS Compliance have now handed me off and like a car dealer, I'm not their problem anymore till they want the balance I will owe them as agreed before this Breech. Never heard from TSC as of now. Erin Monge from MXM Legal takes over. I sent them 950.00 as agreed, and they got started. After many emails and updates, I send them months go by. I finally called and got Erin on the phone. I asked what was happening. She replies "I sent out a letter back in June did you get it?" NO! I did not. What was it? Oh, the letter to Hilton to Stop calls and letters and that MXM is legally representing me. A time-sensitive letter they needed back and signed to send out. While on the phone with Erin we located it in junk mail. By now I'm heated. You didn't think to call me and follow up on a time-sensitive matter? Call me. email me to check Junk mail because it can happen. She admits on a recorded line yeah, "I should have called you. I dropped the ball" I've asked for a return from MXM of half my money. They declined. I've asked Time Share Compliance for half my money back since the Legal team they use failed to meet their obligations to me. Irresponsible and didn't care. Friday's response as of 10/6/23 was a Docusign letter to sign and send back terminating our agreement BUT they don't want to refund me any money. How terrible of them. This is all happening because TSC and MXM both failed to help me. Both failed to do as they agreed. This is how they really treat people that maybe I'm just low-hanging fruit they don't care about. So I will report them and continue to share my story and experience on social media and the BBB.

Beware of this company. It is a black hole they take your money and then do not contact you. I thought I would be out of my timeshare by now. They guaranteed a timeframe and it is way passed that timeframe

I entered a contract with Timeshare Compliance in May, 2018. Last contact update I got was April 2021. It’s now September 2023, I have left 4 messages in the last 4 weeks and never got a phone call or email back. I spent a lot of money and paid for 2 lawyers to get out of my time shares, and 5 years later I have no clue what the status is.

Time share compliance assured us they could get our time share canceled in 18 months or less. We based our decision to use them on their assurance. They were not the cheapest but actually the most expensive. So after 18 months we canceled our agreement but the turned us into a collection agency to force payment for services they did not provide.