TimekettleFounded in 2016, Timekettle Technologies is committed to building a global brand of AI translator by integrating cutting-edge technology and innovative design through the combination of artificial intelligence and hardware technology.
Timekettle (timekettle.co) has 72 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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IT & Communication · Spring Valley, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · Los Angeles, California
Excellent
Showing 57 reviews with 1 star · Clear filters
Tara L.
terrible customer service and the products are advertised as being WAY more advanced than they really are. I bought the Timekettle WT2 Edge/W3 Real-time Translator Earbuds and the product couldnt do simple spanish to english translations. and to return it? horrible time - customer service was so bad and didnt respond properly. not to mention extremely rude.
Robert K.
Purchased the M3 translator Earbuds. Product is a total scam. The product simply does not work. First, the earbuds do not translate… the phone app translates so you have to stick the phone in the speakers face. Although It did not matter how close, the app did not pick up the full conversation. For the little that it did pick up, I could not hear the translation over the person who was still speaking. As earbuds for calls they are mediocre with people telling me I sound like I’m in a cave. I’ve sent a number of complaints to the company via website without response. Seriously disappointed. I work offshore and really needed them to work.
Michelle
Ear pods never arrived-No response to emails sent . Never buy from this company again wish I had read reviews before ordering
Steve St. G.
Received this item as a gift. I have no use for it. It is unopened. Reached out to customer service and was told that a return requires an Order No. As a gift, I do not have that. Response comes from Shenzen, China.
Christopher L.
I bought it tempted by the promise of a good translation. The translator works well when tested on YouTube, for example, or in Chinese-English translation. Unfortunately, in real conditions (in my case, a visit to Vietnam), it does not fulfill any of the promises. Delay - even for individual words up to 20 seconds, minimal translation accuracy. It translates something completely different than what was said. Google translator is several levels better than this overpriced translator.
jacob C.
horrible customer service. literally stop responding in chat because they were called out about lying. i have been waiting for days for my return info. do not buy horrible support and product not as described.
Clifton M.
I purchased the WT2 Edge and received it today. The problem is that the box is completely empty except for the directions. I went online and scheduled a zoom meeting support call, and have been sitting in that zoom meeting for over an hour, and no one has ever come into it - SCAM BE ADVISED DO NOT PURCHASE FROM THIS COMPANY
William M.
I purchased the TimeKettle translation devise in July, 2023. The battery (available from TimeKettle exclusively) died in September, 2024. TimeKettle cannot/will not replace the battery, but generously offers a 10% discount if I purchase a new device. Thanks, but I think NOT!