TimekettleReviews of timekettle.co

I had high hopes for these translator earbuds, but the reality is miles away from the flashy marketing: Far less efficient than advertised Branded as “instant,” translations routinely lag 3-5 seconds, long enough to break the flow of a conversation. Anything even mildly technical or colloquial comes out garbled, so you end up pulling out your phone to double-check—defeating the whole point of the product. Useless in noisy environments On the street, in a café, or in a train station, the mic picks up everything except the speaker’s voice. The result: the translation goes haywire, chops sentences, or just flashes “Inaudible.” Real-world dialogue? Forget it. The claimed noise-cancellation algorithms simply don’t work; the moment there’s background music or announcements, the app toggles between white noise and silence. Bug-ridden software & random translation dropouts The companion app freezes several times per session; the only fix is a force-quit and relaunch, hoping it reconnects. Translations often halt mid-sentence with no error message. You have to re-detect the language, wasting precious minutes. Hardware flaw: left earbud won’t charge half the time Even after a full reset and multiple USB-C cables, the problem persists: the LED stays red and the earbud dies after about 15 minutes. Any meeting longer than a coffee break turns into a one-ear juggling act. Non-existent customer support I’ve emailed Timekettle three times (video evidence and serial number included). To date: zero response. No hotline, no live chat. For a “premium” product, that’s downright unacceptable. Bottom line The W4 Pro is nowhere near the pocket translator it’s billed to be. Between its uselessness in noisy settings, chronic software crashes, faulty battery, and total lack of support, this purchase has been a major regret. If you need a reliable tool for multilingual conversation, look elsewhere—this model will leave you with nothing but frustration… and a dead left earbud.

In just a few short months, and relatively little use, the right earbud has effectively stopped working. The volume is so low it is practically inaudible. We all understand products fail from time to time. It happens. But worse than the inconvenience is Timekettle's service, which leaves a lot to be desired. They ask me for the same details (order details, troubleshooting etc.) over and over again, in what I can only assume is an attempt to make it difficult to claim under warranty in the hopes that I'll just give up.

Muito mau comprei e não funciona , tradução lenta e sem precisão

I received the following from timekettle: This survey is divided into three short sections: Section 1: Your decision making process Section 2: Your experience with W4 Pro Section 3: A chance for us to learn more about you Below section 2: The survey of timekettle is more about them in stead of inquiring the joy of it.... Sorry guys... W4 pro terrible. Let's dive in...About Timekettle W4 Pro... terrible.. With 4 g and slow responds... No translation or after 4 or 5 sec But no audio. With wifi, yes audio, it's better but not, but 2 sec... Wait 2 sec in a dialog when you like to respond...but you must wait It's Not .. I repeat NOT according the commercial... I have sent it back and obtain my money... Thanks for that service...and trying. By the way... service from my home country..

A kind of company does not reply any mail you send I am a prospect and they dont get involved with me

Right ear bud didn’t work even after trouble shooting. Contacted customer service via email for a return. They refused to give me return options and were slow to respond. They then asked me if I wanted to keep them and get “partial money back”. Still refusing to give me return info. Had to call and request help. Try refused to pay for return shipping on faulty product. I shipped them back and 14 days have passed and I still have not received a refund.

Bought M3, I have tested it a bit and note 5-20 seconds delay in conversational tranlations. It means that you can't pursue a swift and speedy conversation like the company shows in their youtube commercials so the question is, what's the point with TimeKettle? The YouTube clips are missleading. Don't buy it. Wait a few years until there will be AI-models that can deliver.

Overpriced ($300). Cheap build/construction (~$50). Charges for each language download for offline use (i.e. cannot download languages for offline use unless you pay for each downloaded language, i.e. virtually useless without Internet, i.e. virtually useless).