David D.
Customer Service
The knowledge and help ordering over the phone made it a breeze.

Since 2010 TimberPlates.com has made it easy for architects, builders, and homeowners to build artful timber framed structures. Our precision-cut custom and stock steel plates add beauty and strength to any timber frame project. We are dedicated to providing fast, friendly customer service at prices our competition cannot touch.We are a small, family-owned business located in the heart of Central Texas. But don't let our small size fool you. We use the latest in CNC Plasma technology to achieve accurate, repeatable, clean cuts every time.
Timberplates (timberplates.com) has 491 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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491 approved reviews, newest moderated first
David D.
The knowledge and help ordering over the phone made it a breeze.
Scott M.
I was under a time crunch, and you guys got them to me within days. Great quality too Thank you Scott Mellor
Richard M.
Beautifully crafted plates
Roger J.
Great quality with fast turn around. Powder coating was an expensive option, I got them done locally for a third of the price. The brackets should be offered with a square hole option for carriage head bolts.
Brian C.
Helped with the plate designs -Excellent pricing- Quality Plates- Delivered on Time!
Gregory G.
Good communication with Laurel made me confident that my order would be correct and arrive on time. Good packaging and reasonable product pricing. I would recommend this company. For plates that are quite long, it would be advisable to stiffen the package with a board to prevent curving of plate during shipping. Happy customer.
Mark D.
Excellent quality and quick delivery. We were in a hurry to get our timber plates and they expedited our order with no extra charge.
Randy B.
I'm happy that I found Timberplates online. I received my order yesterday. They offered me a great solution for the structural timber connections I needed. The connectors were made of 3/16" steel which is generally a lot heavier than anything offered by other manufacturers off the shelf. I'm building a 600sf deck with a timber roof structure. Especially because of the wind conditions, I needed a good structural connection between the 6x6 columns and the glulam beams. The structural elements by Timberplates were custom made to my specifications (dimensions, configuration, bolt hole sizes and locations). I was provided shop drawings before the order was placed so I could confirm that the connectors would be fabricated according to my needs.