Francisco rosario flores L.
Cotrutora eletricis
Kiero apliar mi en presa con prar ekipos bueno para mejorar en mis trabago

Since 2010 TimberPlates.com has made it easy for architects, builders, and homeowners to build artful timber framed structures. Our precision-cut custom and stock steel plates add beauty and strength to any timber frame project. We are dedicated to providing fast, friendly customer service at prices our competition cannot touch.We are a small, family-owned business located in the heart of Central Texas. But don't let our small size fool you. We use the latest in CNC Plasma technology to achieve accurate, repeatable, clean cuts every time.
Timberplates (timberplates.com) has 491 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Contractors & Consultants · Boyd, Texas
Excellent

Contractors & Consultants · Austin, Texas
Excellent

Contractors & Consultants · Katy, Texas
Excellent

Contractors & Consultants · Allen, Texas
Excellent
Showing 6 reviews with 3 stars · Clear filters
Francisco rosario flores L.
Kiero apliar mi en presa con prar ekipos bueno para mejorar en mis trabago
Jason R.
Product was great but shipping was horrible.
Nick M.
Bracket were fine I thought they should have been primed and painted for that cost Thank you Nick
Robert C M.
The delivery was delayed and the communication about my order was slow. Not a very personal experience.
Response from TimberplatesMar 5, 2024
We are sorry to hear you feel this way. We did tell you at the time you placed the order that the lead time of the third party vendor parts would be 20-25 business days, plus shipping. And when you asked for a status, we told you it would be the last week of the month, which was still within that timeframe. We shipped your order on 2/27 so were within our original lead time and our status update. Since we were shipping within our promised time and you would have gotten a tracking number when it shipped, we didn’t follow up. We do value your feedback and we strive for high customer satisfaction so again we are sorry that we did not meet your expectations.
Paul B.
I just received them and the packages were exploded and the were poking throught the boxes. No packing inside to stop them rolling around and coming through. Also the powder coat looks to be just spray paint. The foam on the brackets rubbed off on a lot of the corners and there's already rust in spots. I guess I will have to do something before I out them up. Not happy
Scott
Good, knowledgeable, friendly company. They were helpful in pre-order planing but when I made my order (online) it gave me several shipping options (I chose FedEx 3 day and paid extra for that) but when they shipped my order they packed it for freight. When I noticed it, I contacted them and told them of the mistake. They repacked the order and sent it FedEx. Once in FedEx's hands it was horrible but that's not timberplates fault. I only got one of the four packages on time so I should get a refund of 3/4 of my shipping cost.