TileReviews of tile.com

The absolute worst! No way to contact customer service,! No refund. This Company is the worst!

Ordered from the site on March 19th. After a couple weeks, I contacted them via chat and was told the address was wrong (even though correct in the confirmation). Reorded and 10 days later, no order. Chat said the items were out of stock. Why wasn't I notified 10 days ago? I ordered the items for a trip and there is no way I'll get them on time. What a horrible customer experience.

Tile is now making Tile Mate trackers which have non-replaceable batteries and they hide this information as much as possible. They even have the nerve to insult their customers' intelligence by claiming this is a "design trade-off" when it's clearly a conscious decision to maximise profits at the expense of generating e-waste. They have no respect for the environment and no respect for their customers, so they don't deserve our money.

This is the worst customer support company I have ever delt with.... I wish I could give this company a zero rating.

I'm tile was lost outside home. It has been 7 days and I still don't get any notification about it. I cannot even get a refund.

Instructions too hard to follow and customer support uses a chat that takes forever and I still can't get my tile to work.

I placed an order for a Tile Keyfob and a plastic card wallet. The payment was deducted from my bank account immediately. However, it has been three days, and I have not received a confirmation email or any communication regarding my order. I reached out to customer support, and they informed me that they have escalated the issue, but I have not received any follow-up communication. 4 days later - no communication, no order confirmation.

It recorded last time your phone was in contact and where, its not a GPS. BEWARE But now Tile appears bought out by Life360 Says if you continue to use it then you are accepting their new terms and conditions. No Choice or alternative. I have used Tile for 8 years BUT. Life360 I am opting out of your Terms and Conditions. After a long to and fro of Emails they appear to agree that if I continue it will not be as in the last few years so I have changed my 5* to 1*