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Very poor shipping experience and communication
I placed my order on 7/27/21013 and I have yet to recieve my order. Today's date is 8/20. I have call the company 3 times with concerns about my order. They assured me that it was on the way the first time. When I called the 2nd time, I was told that my order was "damaged" in transit. Which I would not have known unless I called myself. A week later I called for a 3rd time and they claim it should arrive today..........they finally gave me a tracking number and it says the order is currently in California; I live in GA. Needless to say I will not purchase another order from this company. No sense of urgency. I needed the tables WEEKS ago.
Response from Tiger SuppliesAug 22, 2013
Thank you for your feedback! We apologize for delay in receiving your order. The order was shipped out on 7/31 via R&L Carriers for delivery 3 business days later. The shipping company damaged the item and we apologize for this. A replacement order was shipped out via Central Transport (tracking: 777-2865430) and it was delivered today.