TigerChef.com Reviews | Read Customer Reviews of tigerchef.com

TigerChef.comReviews of tigerchef.com

3.8174 reviews
Bathroom & Kitchen
27 Chestnut Street, Suffern, New York

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TigerChef.com

About TigerChef.com

TigerChef is more than a company serving your commercial needs. Using our expertise and extensive relationships in the food service industry, we offer products that anyone who is an avid cook can be proud to own. From bar and baking supplies to commercial appliances, our product list is truly endless. Our selection is unrivaled and features over 200,000 products! What we offer online is just a fraction of our inventory. If you don’t see it here, do not hesitate to contact us. Chances are we have it—for a great price.With over 30 years of excellence and experience, TigerChef has proven itself to be one of the best and fastest growing companies in the food service industry. Aside from fulfilling the needs of the casual cook, we pride ourselves on our ability to take you from consultation to completion, making the design and purchase of your commercial kitchen as smooth and as satisfying a process as it can possibly beOur staff is comprised of expert product specialists and a knowledgeable sales force who will guide you through this exciting process. We combine precise architectural planning with quality kitchen products to create the perfect industrial workspace. Our past clients’ rave reviews inspire us to continue offering the high quality of service for which we are known.Our portfolio showcases a large variety of hotel chains, restaurants and numerous other commercial facilities. With every job site we begin, our ultimate focus is customer satisfaction. From beginning to end, TigerChef is the key that will make your business more successful than ever!The truth is this: TigerChef is the only website you will ever need for every one of your kitchen needs. Please bookmark us so that we will only be a click away!

TigerChef.com (tigerchef.com) has 174 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Website: tigerchef.com
Category: Bathroom & Kitchen
Location: Suffern, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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TigerChef.com reviews

Showing 43 reviews with 1 star · Clear filters

A B.
Apr 28, 2021
Worst customer service ever
Worst customer service ever. I have spent almost $700 purchasing this chargers. The first shipment almost half of those plates were broken because they were not packaged properly. It took almost 2 weeks to receive a replacement and replacement were broken as well because they were not package property. No customer service is not answering my phone calls for answering my emails. After five days they finally answered my email. Day 27 and I still don’t have the plates not requesting to return them. Think twice before ordering with his company
Response from TigerChef.comApr 29, 2021
We apologize that your experience with us was not satisfactory. You sent us an email right before the weekend and we replied right after the weekend. Our offices are closed Saturday and Sunday. We're sorry that was frustrating, and that your order was damaged in shipment - these things happen and are beyond our control, and we work hard to fix it right away. Please reach out to us if you have any further issues and we'll make sure to make it right.
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Mark F.
Apr 9, 2021
Both packages were damaged
Both packages were damaged, i would like replacements for them. I sent the pictures like you asked. still have not gotten any response. Call me at # 347 945 9131 cell phone.
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Cindy B.
Apr 5, 2021
Chargers are not the same gold as they…
Chargers are not the same gold as they appear in the picture. I've ordered these chargers before (although from a different company) and these are significantly smaller in size and VERY different in color than the ones I've ordered in the past.
Response from TigerChef.comApr 6, 2021
We're sorry that you're not satisfied with the items you orders. Please reach out to us at 877-928-4437 so we can make this right for you.
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Israel B.
Mar 19, 2021
knife is very heavy and blunt
The knife is very heavy and blunt. Blade is too thick to sharpen. I paid more for shipping than the item itself. for $50 with free shipping I could have got a great knife from Restaurant Depot.
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Mike S.
Jan 25, 2021
Placed an order for multiple items so…
Placed an order for multiple items so far only received one. Called and emailed for order status days ago. NO one has reached back to us regarding the rest of our order. SO DISAPPOINTED WITH THEIR SERVICES AND PROFESSIONALISM.
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Jimmy
Jan 2, 2021
Wrong Color, Improper Response
I ordered Navy. They sent black. I don't wear black. They are "out of stock" No forecast of when they will ever be in stock. No offer to return my $$$. Still selling NAVY on the website even though they are "out of stock"
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e D.
Nov 7, 2020
ordered in May -still processing 6months later
ordered in May -still "processing " order now 6months later.When ordered time frame was 6 weeks...now close to 6months..no communication..nothing shipped. When i have reached out-get short response saying products not in ..IT WAS ADVERTISED FOR SHIPMENT DATE ^ WEEKS_NOT MONTHS___they have hundreds of my dollars
Response from TigerChef.comNov 9, 2020
We sincerely apologize that your experience with us was not satisfactory. Due to the COVID-19 crisis, we are out of stock on some essential items, and while we try our best to provide accurate ETA's, many things are out of our control. We provide the lead times that we receive from the manufacturer. When we receive a lead time from our distributor, we reflect that lead time on our website. Due to these uncertain times, some lead times are delayed, beyond our control. We charge your credit card so we can reserve the item for you. The item you ordered is out of stock everywhere and we're trying our best to get it in as fast as we can. We have a very flexible cancellation policy - we allow you to cancel your order up until the order ships, giving you the ability to search for the item elsewhere and order it there if you are able to get it faster.
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Amanda F.
Oct 12, 2020
DO NOT BUY FROM HERE!!
I ordered items back in May. I STILL haven't received anything but the sure as heck took my money that same day. This place sucks. I've been calling over and over again and I still haven't been able to speak to a customer rep. Don't ever buy from here. It's a scam. They're taking advantage of people with no guilt or remorse. I hope you enjoyed stealing from me.
Response from TigerChef.comOct 28, 2020
We sincerely apologize that your experience with us was not satisfactory. Due to the COVID-19 crisis, we are out of stock on some essential items, and while we try our best to provide accurate ETA's, many things are out of our control. We provide the lead times that we receive from the manufacturer. When we receive a lead time from our distributor, we reflect that lead time on our website. Due to these uncertain times, some lead times are delayed, beyond our control. We charge your credit card so we can reserve the item for you. The item you ordered is out of stock everywhere and we're trying our best to get it in as fast as we can. We have a very flexible cancellation policy - we allow you to cancel your order up until the order ships, giving you the ability to search for the item elsewhere and order it there if you are able to get it faster.
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