Formula 1Reviews of tickets.formula1.com

I am most unhappy with the service. I booked the Main Grandstand ticket as early as 13th Aug 2026 when it was opened. I have been following up on payment processing and have been getting some insincere cheap apologies when I called. The call number on the website was +1 718-682-7493 which is an American number and I was getting office close message. When I called at an odd time from Australia, I was informed that I was speaking to someone in Monaco. Again a cheap apology despite informing the supervisor the number is a US number. Since I booked the very expensive Main Grandstand tickets for my family of 6, I on 21st Aug 2026 requested for the North Section at the Sepang Internal Circuit. When I finally got the ticket today, it was at South seating which was not good at all. Again when I called the US number, I was connected to a supervisor in Monaco who offered an insincere cheap apology. I wanted to escalate and she refused let me speak to someone senior and she hung up on me. This is a very poor unprofessional behavior!!! I expected that you honour my request for North seat as this request was made early enough. It is not fair and highly rude and unprofessional

Charging 50% fees. charge more than 900 euros delivering tickets which have much lower price of 600 euros. It seems F1 tickets is reselling tickets with dynamic prices, but without being clear and transparent about it towards the customer. Besides of the higher fees uplift ticket prices significantly, they charge also handling fees. Check their terms and conditions where they legally protect their way of working, so it’s your problem when you discover you have paid way too much. 3.2 Please note that the price printed on a Ticket (often by the Promoter) is at times intended to display its initial face value rather than the purchase price paid. untrustworthy and unethical company which is just a reseller, making misuse of Formula 1 brand. Not transparent about real costs of offered tickets. No customer benefits which justify high fees. Advice : buy your F1 tickets always at the promotor and avoid doing business with this company

Will sell parking but take no responsibility for what you get. Shysters.

Scammers! DO NOT BUY from this site. Even tho it’s the official F1 site, it turns out that they are resellers. They add 30% to adults tickets from the original price and up to 400% to junior tickets. I paid 200€ for a 40€ ticket. They said that they do not sell junior tickets, which is their right to do as a reseller, it is but so unethical. They could have sell it for 80-100 but nooo. 200€… Hope this review helps someone to buy from the official circuit ticket sellers.

Is this scam? The prices are more expensive then many other websites and this is the official website for F1 ?

100% ticket scalper, they buy wholesale from the official ticketer (generally the racetrack or owners) and then resell on their website at a hugely inflated price - In Feb paid €1,900 for 2 x Imola 2025 GP tickets, they became available for download a few weeks ago and have a face value of €1,250, tickets listed on racetrack website as "Full Price €720". So, they may be the "official" F1 ticket agency, but they obviously both condone & practice ticket scalping as I got no add-ons, no package, simply the bare bones tickets so how does that justify a massive loading on the actual ticket price. SCALPERS !

They charged us 195 EUR + 8 EUR handling, and then sent a ticket with price 150 EUR. Moreover, they told us that small kids have to pay the full price to enter the race, and at the race, we discovered that kids could enter for free. Never again! Avoid it!!!

Ik zou met mijn vader naar de GP van Oostenrijk gaan. Mijn vader was in Februari door een skiongeluk in een coma beland, nadat hij wakker werd had hij natuurlijk revalidatie nodig waardoor wij niet meer konden gaan. Ik had dus gebeld naar dit bedrijf (18-6-2025) met de vraag of wij ons geld terug mochten. De man aan de telefoon hielp erg mee en zei dat zolang wij de tickets niet zouden downloaden wij ons geld terug zouden krijgen. Nadat de GP is geweest ziet mijn moeder ineens een mailtje dat de refund is geweigerd. Ik bel hun (3-7-2025) en de teamleider beginnen de hele tijd over de “policy” waarin staat dat je geen geld terug kan krijgen. Door de aardige man van eerder hebben wij dus ook de kaarten aan niemand kunnen geven. Wij zijn nu €900 kwijt, mijn vader kan niet meer werken en mijn ouders moeten het gaan doen met wat ze hebben. Harteloos bedrijf. Koop niet van ze.